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Hello! Today I was trying to buy some robux (10$) and it didn't work! I did that and whenever it finished loading... It said "Your Payment Has Been Cancelled. I did it more and it still said "Your Payment has been canceled." It didn't take my money away or anything. I made sure the cards were right and yes, they were right. Any Answers?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello! Today I was trying to buy some robux (10$) and it didn't work! I did that and whenever it finished loading... It said "Your Payment Has Been Cancelled. I did it more and it still said "Your Payment has been canceled." It didn't take my money away or anything. I made sure the cards were right and yes, they were right. Any Answers?
Just tryed it an hour later still nothin i have restarted my computer. I have refreshed/ exit out and open it and it still hasnt worked.
u guys dont even give real support u just give other articales on things that dont even help me when my card wont work cause of error
Hi Jack. I'm Greg, an Independent Advisor.
If you're sure everything was put in right, and the same card works online elsewhere, then it is likely a server problem so I would try again later.
If you cannot get it to work then contact Support at https://support.microsoft.com/help/4051701/glob... or at https://support.microsoft.com/contactus choose Get Help, then Contact Us toward the bottom, then answer Yes you can Sign In, then Select Product: Windows, then tell the Issue, it should offer Messaging and/or a Call Back on week days.
Keep me posted on your progress as I will be here to help until the case is resolved.
the same happened to me i waited a year and still nothing
fix it by going to the roblox app if your in roblox.com
