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Sudden BSOD on acer nitro 5 (whea uncorrectable error)

Anonymous
2021-08-13T13:25:34+00:00

I bought this new laptop recently and already got the blue screen issue after few days.It happened to my pc during gaming.

I ran a sfc scan when the bsod happened at the first time and it did fix something,But today the bsod thing happpen three times!The windows is already updated. Anyway to fix it?I'm a computer noob

specs:i7-11800H processor

  • Windows 10 Home (64-bit)
  • NVIDIA® GeForce RTX 3060 6GB GDDR6
Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-08-17T16:32:12+00:00

    Sorry to interrupt ,the bsod appears again https://www.dropbox.com/s/re4ms50j6gu7pw2/17.zip?dl=0

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  2. Anonymous
    2021-08-15T11:46:33+00:00

    It happens again. After few hours of gaming without errors, bsod with same stop code appears again when i am not running any program.I notice that its size is smaller,only 1.83MB https://www.dropbox.com/s/whls4837y4jj3az/15-8.zip?dl=0

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  3. Anonymous
    2021-08-13T18:47:37+00:00

    The minidump file points to "GenuineIntel.sys" which is the Intel Procesor driver.

    Please try the following.

    1. Update BIOS if it's available, If not try to reset its default.
    2. Check the PC temperature.
    3. Check if the PC is overclocking.

    If it didn't help, try to test your CPU using Prime95 or Intel Processor Diagnostic Tool.

    -https://www.tenforums.com/tutorials/16474-prime...

    -https://www.intel.com/content/www/us/en/downloa...

    Standard Disclaimer: There are links to non-Microsoft websites.

    The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  4. Anonymous
    2021-08-13T14:51:28+00:00

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  5. Anonymous
    2021-08-13T14:00:15+00:00

    Hi ttt,

    I'm Paul and I'm here to help you with your concern.

    WHEA_UNCORRECTABLE_ERROR (124) indicates A fatal hardware error has occurred.

    Anyway, please upload the minidump files Windows created when you encountered BSOD. It will help us determine what caused the PC to crash.

    1. Open Windows File Explorer
    2. Go to C:\Windows\Minidump
    3. Zip those files
    4. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.).
    5. Then share the link here.

    Thanks.

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