DTS audio process settings are unavailable as audio service connection lost

I found a solution! Search for "Services" in the Windows menu, then look for "DtsApo4Service" under the "Name" field. (The status of this service did not say "Running" for me.) Right click this and hit "Start", so that the Status is now "Running". Then reopen DTS Audio Processing and it should work again.

Hope this helps.

Bro first uninstall the DTS Audio Processing App.

Then go to Device Manager and from there in the sound, video and game controllers uninstall the realtek and Intel sound drivers(My was AMD in the case).

Then download the latest drivers from the links given below

Realtek Drivers - https://dlcdnets.asus.com/pub/ASUS/nb/Image/Driver/Audio/22754/Audio_DriverOnly_DTS_DCH_Realtek_Z_V6.0.9136.1_22754.exe

Intel Sound Drivers - https://dlcdnets.asus.com/pub/ASUS/nb/Image/Driver/Audio/22138/iSST_DCH_Intel_Z_V10.29.00.4842_22138.exe

DTS Driver - https://dlcdnets.asus.com/pub/ASUS/nb/Image/Driver/Audio/23467/DTSAPOdriver_DCH_ALL_Xperi_Z_V1.6.105.0_23467.exe

Install these drivers and restart your PC

Then download the DTS Audio Processing App - https://www.microsoft.com/store/apps/9P2KLRFTZQHQ?tp=RHJpdmVyTm90ZWJvb2s=

Then you are good to go.

This Worked for my Vivobook KM413 AMD Ryzen model and may also work for you.

Good Day MichaelBennett1963,

I appreciate your time getting back to this thread, try to uninstall the DTS application in your computer.

Once uninstalled, restart your computer and go to this link below and download the updated application.

https://www.microsoft.com/en-us/p/dts-audio-pro...

Once downloaded and installed, restart your computer and try to open the app.

If issue persists, try to reach out to Asus, because it states in your manufacturers website that the DTS app is currently supporting this models.

FX506/ FX706 series (ASUS TUF Gaming F15/ F17),and FA506/ FA706 series (ASUS TUF Gaming A15/ A17) ROG Gaming laptops.

Visit this thread.

https://www.asus.com/support/FAQ/1042614/

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Good Day MichaelBennett1963

My name is Carlo, I'm an Independent Advisor and community member like you.

I am also using Windows 10 pc. Let us work together to sort this out.

What is the exact model of your Asus device?

As per your manufacturers website the DTS currently supported in these following models below.

DTS: X Ultra supports FX506/ FX706 series (ASUS TUF Gaming F15/ F17),and FA506/ FA706 series (ASUS TUF Gaming A15/ A17) ROG Gaming laptops.

https://www.asus.com/support/FAQ/1042614/

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the System Model and post it here.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hi

I tried that but sadly it didn't work for me and I still cannot get DTS to work again like it did when the laptop came out of the box new