Hi, my name is Claudeir. I'm an Independent Advisor and a Microsoft user like you.
Start WinRE mode:
Press and hold the power button for 10 seconds to turn off the device.
Press the power button again to turn on the device.
At the first sign that Windows has started (for example, some devices display the manufacturer's logo when restarting), press and hold the power button for 10 seconds until the device turns off.
Press the power button again to turn on the device.
When Windows restarts, press and hold the power button for 10 seconds to turn off the device.
Press the power button again to turn on the device.
Allow your device to completely restart. You will enter winRE.
Click Troubleshoot, Advanced Options, Startup Repair.
If that does not resolve the issue, Troubleshoot, Advanced options, System Restore, find a date before the issue and proceed.
And finally, if it doesn't, click on troubleshoot, reset this computer.
If the answer helped in any way, please consider leaving your opinion, marking it as answered or leaving more details so that we can continue the service, this is very important to us.
Sincerely,
Claudeir