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Both Windows update service and wuauserv are missing

Anonymous
2021-07-15T10:41:09+00:00

When I try to update my windows this message pop up " There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424)" and I tried to follow some steps from other question's answers and all of them are not working as both the Windows update service and wuauserv are missing.

Windows for home | Windows 10 | Windows update

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  1. John DeV 162.5K Reputation points Independent Advisor
    2021-07-15T11:14:39+00:00

    Hello MuhammedSalem,

    I'm John an Independent Advisor and a Windows user like you. I'll be happy to assist you today. What is your current Windows version and edition? Press Start then click Settings(Gear icon), select System then About.

    Please try the following methods below if it helps.

    1. Download the Windows update .reg file and save it to your computer

    https://www.tenforums.com/attachments/tutorials...

    1. Double click on the downloaded .reg file to merge it
    2. When prompted, click Yes, and OK.
    3. Restart your computer
    4. Please check if the windows update service is now restored and running
    5. Press Start then search Services
    6. Find Windows update in the list and double click it
    7. Startup type: Automatic and service status: Running
    8. Please check if the issue still persists.

    If the issue still persists, Please try performing a Repair Install of Windows 10 with an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be affected.

    **Few things to check on the PC

    1. Back up your personal data and files to an external hard drive, USB thumb drive.
    2. Ensure you are signed in or have administrator rights to do a repair install
    3. Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
    4. Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

    Download the media creation tool(Click Download tool now) and save it to your computer.

    https://www.microsoft.com/en-us/software-downlo...

    Open the tool and select Upgrade this PC now.

    Make sure to select Keep personal files and apps.

    It might take some time to install Windows 10. Your computer will restart a few times, Make sure you don’t turn off your PC

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    10+ people found this answer helpful.
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