Hi,
Thank you for writing to Microsoft Community Forums.
I understand that you are receiving Blue Screen error on your computer. I’ll certainly assist you with the issue.
However, please let us know:
- When exactly does the computer crash?
- What is the make and model of the computer?
- Are you aware of any changes made to the computer prior to this issue?
- Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running?
I would suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to **C:\Windows\Minidump,**upload the files to OneDrive and share the OneDrive link.
Meanwhile, I would suggest you to remove any external devices attached to the computer apart from keyboard and mouse and check if that helps.
I would suggest you to refer the troubleshooting steps mentioned in the article Troubleshoot blue screen errors.
I would suggest you try updating the graphics driver and see if that helps. To do this refer the steps mentioned below to update display drivers:
- Press Windows logo key + X, and select Device Manager.
- Expand Display adapters.
- Right click on the display driver and select Update Drivers.
- Restart the computer if prompted.
Article for reference: Update drivers in Windows 10.
Let us know how it goes.
Regards,
Nikhar Khare
Microsoft Community - Moderator