Share via

IR Camera Drivers

Anonymous
2021-09-14T12:45:51+00:00

My IR Camera Driver is missing. I have tried to install new drivers so that my IR camera will start working with Hello Windows. The IR Camera is still listed, but no drivers. Please help me figure out how to get the install to work.

Thanks!

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

1 answer

Sort by: Most helpful
  1. Anonymous
    2021-09-14T13:20:03+00:00

    Hi DebbieWaite1-

    I'm Kevin B. Windows user like you. I do apologize for the inconvenience, let me help you sort things out.

    Is there any changes happened on your device that might trigger the concern?

    How did you update the driver for your IR camera?

    Kindly press windows key + R

    Type: msinfo32

    Hit enter.

    On the system information look for system manufacturer and model.

    Go to your browser and search it together with IR camera driver.

    Install the driver that is compatible for your Windows and restart your machine.

    Hope this will help and have a blessed day!

    Thanks,

    Kevin B.

    Independent Advisor

    8 people found this answer helpful.
    0 comments No comments