Share via

0x80070005 can't download or update any app from microsoft store.

Anonymous
2021-09-18T20:38:16+00:00

Every app I try to download/update end up with this error 0x80070005 I try so many method I found on the internet on this topic.

  • check date and time.
  • reset the store.
  • reinstall microsoft store.
  • set permission of the packages folder.
  • update the windows.

What end up working is a very basic by just create new user account set as admin and this new account will download from the store just fine.
But all is already setup on my old user account this would take day to re-set it all up is there a way to duplicate everything from the old account?
I still hope there should be a way to fix the old account or how to check what is wrong with it?

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-09-18T23:52:58+00:00

    Hi, I'm Robinson, and I’m happy to help you today.

    I know how frustrating this may be for you but I'll do my very best to help you.

    The error 0x80070005 occurs when the system or user lacks the required files or permissions to change settings at the time of the Windows update.

    Here is some troubleshooting that might fix this problem.

    Solution 1

    Check if doesn't have any corrupt files on the windows.

    1-Right-Click on Start then click on Windows Powershell (admin)

    2- Type these commands.

    sfc /scannow (and press Enter)

    Dism /Online /Cleanup-Image /ScanHealth (and press Enter)

    Dism /Online /Cleanup-Image /CheckHealth (and press Enter)

    3- The DISM tool will report whether the image is healthy, repairable, or non-repairable. If the image is repairable, you can use the /RestoreHealth (Dism /Online /Cleanup-Image /RestoreHealth) argument to repair the image.

    Solution 2

    It might be that something went wrong with the update files itself. Clearing the folder where all of the

    update files are stored will force Windows Update to download fresh files.

    Here how to clear update database cache, reset windows update components to the default setup.

    1-Press Windows + R, type services.msc and ok to open windows services.

    2-Scroll down and look for windows update service.

    3-Right-click on it and select stop.

    4-Also, do the same with BITs (Background Intelligent Transfer Service) and Superfetch (superfetch now called sysmain) right-click and select stop.

    5-Now Go to the following location C:\Windows\SoftwareDistribution\Download.

    6-Delete everything inside the download folder, but do not delete the folder itself.

    To do so, press CTRL + A to select everything and then press Delete to remove the files.

    Again open windows services and restart the services (windows update, BITS) which you previously stopped.

    7-Reboot and try again

    Solution 3

    Reinstall the Microsoft Store.

    1-Right click on Start.

    2-Click on Windows PowerShell(admin)

    3-Type:

    Get-AppXPackage -allusers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} and press ENTER.

    4-Reboot your pc and try open the Microsoft Store.

    Solution 4

    If none of the procedures fix the problem, you can perform the repair upgrade using the Media Creation tool, this procedure will repair all Windows files.

    1-Download the media creation tool.

    https://go.microsoft.com/fwlink/?LinkId=691209

    2-Run the tool and select 'Upgrade this pc now'

    3-Select the option 'Keep all my files and apps'

    4-Then click to update.

    90+ people found this answer helpful.
    0 comments
  2. Anonymous
    2021-12-12T19:48:20+00:00

    I wanna thank you, after two weeks of googling countless fixes. Solution 2 did it!

    20+ people found this answer helpful.
    0 comments