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Realtek Audio already installed but still no sound

Anonymous
2021-09-16T09:26:19+00:00

Hello there.

I just want to know how do you solve this damn sound thing? I did everything I could, as you can see Realtek Audio Manager is already installed.

And it's still not working. I did the Fresh Start option but it didn't fix the problem.

So what am I gonna do now? It crippled my work already. Didn't go to the Zoom meeting since I have no sound at all.

Zero. Zilch. Zip. Nada. Nothing.

Help guys. I attached a screen snip.

Thanks a lot.

P.S.
What's up with this Realtek? Why is it so much pain in the ****?

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2021-09-16T14:17:44+00:00

    Good Day Jlhsahagun,

    Thank you for those information, please proceed with these steps.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Sound and Video Game Controllers

    -Look for Audio driver that was installed

    -Right click and Uninstall.

    Once uninstalled, go to this link below and download and install the Realtek Audio Driver.

    https://www.asrock.com/mb/amd/a320m-hdv%20r4.0/...

    Once dowlloaded and installed, restart your computer and check the audio.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  1. Anonymous
    2021-09-16T12:05:21+00:00

    Good Day Jlhsahagun,

    I appreciate your time getting back to this thread, it appears that you are using custom build computer.

    -Press Windows key + R

    -Type msinfo32 and hit enter.

    Look for Baseboard Product , Baseboard Model.

    I'll look forward for your response.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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  1. Anonymous
    2021-09-16T10:01:49+00:00

    Good Day Jlhsahagun,

    My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

    Here's the steps you can try.

    -Press Windows key + X

    -Go to Settings

    -Click Update and Security

    -Click Troubleshooter then Additional troubleshooter.

    -Look for Playing Audio and run the troubleshooter.

    Once done proceed with these steps.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Sound and Video Game Controllers

    -Look for Audio driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    -Go to Control Panel

    -In Control Panel, select Large icons from the View by drop down menu.

    -Select Sound.

    -Select the Playback tab

    -Right click the Speakers and click Enable.

    -Right-click it again and select Set as Default Device.

    -Right click Speakers and click Properties.

    -Click the Levels tab, then drag the volume slider towards the largest value.

    -Click on Advance Tab

    -Uncheck the box to "Allow Application to take exclusive controls on this device"

    -Click OK.

    Restart your computer and test the audio.

    If issue persist, let's download the updated driver

    What is the exact model of your computer?

    To check the system model proceed with these steps.

    -Press Windows key + R

    -Type msinfo32 and hit enter.

    -Look for the System Model and Manufacturer and post it here.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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  1. Anonymous
    2021-09-16T14:13:59+00:00

    Hello Mr. Carlo.

    I found the baseboard model here:

    Thanks for your attention mister.

    Helps a lot.

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  2. Anonymous
    2021-09-16T12:02:46+00:00

    Hey Sir Carlo.

    Thanks for responding. I tried all the steps and here's what I'm experiencing so far:

    Do you think this is a hardware problem already?

    And btw, I've checked the msinfo32 here:

    Again thanks for answering.

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