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Windows cannot find 'C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.3370.0_x64__8j3eq9e...\IGCCTray.exe'.

Anonymous
2021-10-17T22:33:13+00:00

When starting my computer I get the following error. I have been unable to uninstall or delete the corresponding file to re-install.

Windows cannot find

'C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.3370.0_x64__8j3eq9e...\IGCCTray.exe'.

Make sure you typed the name correctly, and then try again.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-10-19T17:51:46+00:00

    Error code 0x80070005 is also known as Access denied. This error usually occurs when you lack file or registry permissions that are required to install the update.

    Here is some troubleshooting that should fix this error:

    Solution 1- Run the troubleshooter

    1-Click on Start then click on Settings

    2-Click on Update & Security then click on troubleshoot

    3-Click on Additional troubleshooter

    4-Select the Windows Update and click to Run the troubleshooter

    5-When finish select the Windows Store and click to run the troubleshooter

    Solution 2 -Check if doesn't have any corrupt files on the windows.

    1-Right-Click on Start then click on Windows Powershell (admin)

    2- Type these commands.

    sfc /scannow (and press Enter)

    Dism /Online /Cleanup-Image /ScanHealth (and press Enter)

    Dism /Online /Cleanup-Image /CheckHealth (and press Enter)

    3- The DISM tool will report whether the image is healthy, repairable, or non-repairable. If the image is repairable, you can use the /RestoreHealth (Dism /Online /Cleanup-Image /RestoreHealth) argument to repair the image.

    Solution 3- Reset Windows Update componentes

    Reset the activation component.

    1-Right-click on Start then click on Windows PowerShell(admin) 2-Type these commands:

    net stop wuauserv and press [Enter]

    net stop cryptSvc and press [Enter]

    net stop bits and press [Enter]

    ren C:\Windows\System32\catroot2 Catroot2.old and press [Enter]

    net start wuauserv and press [Enter]

    net start cryptSvc and press [Enter]

    net start bits and press [Enter]

    netsh winsock reset

    2-Reboot

    Solution 4- Reinstall the Microsoft Store

    1-Right click on Start.

    2-Click on Windows PowerShell(admin)

    3-Type:

    Get-AppXPackage -allusers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} and press ENTER.

    4-Reboot your pc and try open the Microsoft Store.

    If none of the above methods fix the problem, you can perform the repair upgrade using the Media Creation Tool, this procedure will repair all Windows files.

    1-Download the media creation tool.

    https://go.microsoft.com/fwlink/?LinkId=691209

    2-Run the tool and select 'Upgrade this pc now'

    3-Select the option 'Keep all my files and apps'

    4-Then click to update.

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  2. Anonymous
    2021-10-17T23:12:31+00:00

    Hi, I'm Robinson, and I’m happy to help you today.

    I know how frustrating this may be for you but I'll do my very best to help you.

    This error is caused by the 'Intel Graphics Command Center'.

    1-Click on Start then click on Settings

    2-Click on Apps and search for "Intel Graphics"

    3-Uninstall the 'Intel Graphics Command Center' and/or Intel Graphics Control Panel.

    Then you can use the Intel Driver & Support Assistant to install the latest version.

    https://www.intel.com/content/www/us/en/support...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).

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  3. Anonymous
    2021-10-18T13:13:46+00:00

    I was able to uninstall the program. But when I attempted to re-install via the Microsoft Store. I get this error code 0x80070005

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