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UNIDENTIFIED NETWORK, NO INTERNET CONNECTION

Anonymous
2021-09-06T22:19:06+00:00

Sometimes I get the "Unidentified Network, No internet access" even when I have internet and the laptop has been previously connected to the wifi network.

Please help me resolve and avoid future occurrences of this.

For today, I had used the following to get reconnected;

i. Deactivate and reactivate my firewall.

ii. Disconnect and reconnect my wifi.

I do not know if this is the right way to resolve it but it worked for me today. There are some days this method didn't work.

Please help diagnose this issue and resolve it permanently.

Thank you.

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-09-06T22:52:41+00:00

    Hi, I'm Ana M. I would love to help you today.

    Try to repair your connection by following these steps:

    Click Start and type "cmd."

    • Right click on Command Prompt and run as administrator.
    • Copy and paste the following line one at a time, pressing enter each time. You must press Enter after each command and wait.

    netsh winsock reset

    netsh int ip reset

    ipconfig / release

    ipconfig / renew

    ipconfig / flushdns

    You can also try to reset your DNS service with the following steps:

    • Press Windows key + R and type "services.msc" and press OK.
    • Scroll down to find the DNS client.
    • Right click on it and click Restart.

    Here you can find more information to repair your internet connection.

    https://support.microsoft.com/en-us/help/10741/...

    You can also verify that your network drivers are up to date.

    https://support.microsoft.com/en-us/help/402844...

    2 people found this answer helpful.
    0 comments
  2. franco d'esaro 24,991 Reputation points Volunteer Moderator
    2021-09-07T06:57:32+00:00

    Hi Dzidefo Kofi Agbo ,

    try these steps:

    Settings> Network and Internet> Status, click Network Reset on the right side, follow the instructions.

    Specify the version and build of Windows 10 and Firewall / Antivirus in use.

    Is the laptop close to the router or is it far away?

    1 person found this answer helpful.
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  3. Anonymous
    2021-09-07T09:39:03+00:00

    Try using SFC.

    Press the Start key and type the word CMD, right click on the command prompt and select Run as administrator, enter the following commands one by one followed by the Enter key:

    •- DISM.exe /Online /Cleanup-image /Scanhealth

    •- DISM.exe /Online /Cleanup-image /Restorehealth

    •- DISM.exe /Online /Cleanup-image /startcomponentcleanup

    •- sfc /scannow

    .- Then restart the computer.

    https://support.microsoft.com/en-us/help/929833...

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  4. Anonymous
    2021-09-07T06:20:18+00:00

    Hi, I'm Ana M. I would love to help you today.

    Try to repair your connection by following these steps:

    Click Start and type "cmd."

    • Right click on Command Prompt and run as administrator.
    • Copy and paste the following line one at a time, pressing enter each time. You must press Enter after each command and wait.

    netsh winsock reset
    netsh int ip reset
    ipconfig / release
    ipconfig / renew
    ipconfig / flushdns

    You can also try to reset your DNS service with the following steps:

    • Press Windows key + R and type "services.msc" and press OK.
    • Scroll down to find the DNS client.
    • Right click on it and click Restart.

    Here you can find more information to repair your internet connection.

    https://support.microsoft.com/en-us/help/10741/...

    You can also verify that your network drivers are up to date.

    https://support.microsoft.com/en-us/help/402844...

    I got some "unrecognized or incomplete command line" and "error"

    Find below the feedback

    Microsoft Windows [Version 10.0.19043.1165]

    (c) Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>netsh winsock reset

    Sucessfully reset the Winsock Catalog.

    You must restart the computer in order to complete the reset.

    C:\WINDOWS\system32>netsh int ip reset

    Resetting Compartment Forwarding, OK!

    Resetting Compartment, OK!

    Resetting Control Protocol, OK!

    Resetting Echo Sequence Request, OK!

    Resetting Global, OK!

    Resetting Interface, OK!

    Resetting Anycast Address, OK!

    Resetting Multicast Address, OK!

    Resetting Unicast Address, OK!

    Resetting Neighbor, OK!

    Resetting Path, OK!

    Resetting Potential, OK!

    Resetting Prefix Policy, OK!

    Resetting Proxy Neighbor, OK!

    Resetting Route, OK!

    Resetting Site Prefix, OK!

    Resetting Subinterface, OK!

    Resetting Wakeup Pattern, OK!

    Resetting Resolve Neighbor, OK!

    Resetting , OK!

    Resetting , OK!

    Resetting , OK!

    Resetting , OK!

    Resetting , failed.

    Access is denied.

    Resetting , OK!

    Resetting , OK!

    Resetting , OK!

    Resetting , OK!

    Resetting , OK!

    Resetting , OK!

    Resetting , OK!

    Restart the computer to complete this action.

    C:\WINDOWS\system32>ipconfig / release

    Error: unrecognized or incomplete command line.

    USAGE: 

    **ipconfig [/allcompartments] [/? | /all |** 

                             **/renew [adapter] | /release [adapter] |** 

                             **/renew6 [adapter] | /release6 [adapter] |** 

                             **/flushdns | /displaydns | /registerdns |** 

                             **/showclassid adapter |** 

                             **/setclassid adapter [classid] |** 

                             **/showclassid6 adapter |** 

                             **/setclassid6 adapter [classid] ]**

    where 

    **adapter             Connection name** 

                   **(wildcard characters \* and ? allowed, see examples)** 

    **Options:** 

   **/?               Display this help message** 

   **/all             Display full configuration information.** 

   **/release         Release the IPv4 address for the specified adapter.** 

   **/release6        Release the IPv6 address for the specified adapter.** 

   **/renew           Renew the IPv4 address for the specified adapter.** 

   **/renew6          Renew the IPv6 address for the specified adapter.** 

   **/flushdns        Purges the DNS Resolver cache.** 

   **/registerdns     Refreshes all DHCP leases and re-registers DNS names** 

   **/displaydns      Display the contents of the DNS Resolver Cache.** 

   **/showclassid     Displays all the dhcp class IDs allowed for adapter.** 

   **/setclassid      Modifies the dhcp class id.** 

   **/showclassid6    Displays all the IPv6 DHCP class IDs allowed for adapter.** 

   **/setclassid6     Modifies the IPv6 DHCP class id.**

    The default is to display only the IP address, subnet mask and

    default gateway for each adapter bound to TCP/IP.

    For Release and Renew, if no adapter name is specified, then the IP address

    leases for all adapters bound to TCP/IP will be released or renewed.

    For Setclassid and Setclassid6, if no ClassId is specified, then the ClassId is removed.

    Examples: 

    **> ipconfig                       ... Show information** 

**> ipconfig /all                  ... Show detailed information** 

**> ipconfig /renew                ... renew all adapters** 

**> ipconfig /renew EL\*            ... renew any connection that has its** 

                                     **name starting with EL** 

**> ipconfig /release \*Con\*        ... release all matching connections,** 

                                     **eg. "Wired Ethernet Connection 1" or** 

                                         **"Wired Ethernet Connection 2"** 

**> ipconfig /allcompartments      ... Show information about all** 

                                     **compartments** 

**> ipconfig /allcompartments /all ... Show detailed information about all** 

                                     **compartments**

    C:\WINDOWS\system32>ipconfig / renew

    Error: unrecognized or incomplete command line.

    USAGE: 

    **ipconfig [/allcompartments] [/? | /all |** 

                             **/renew [adapter] | /release [adapter] |** 

                             **/renew6 [adapter] | /release6 [adapter] |** 

                             **/flushdns | /displaydns | /registerdns |** 

                             **/showclassid adapter |** 

                             **/setclassid adapter [classid] |** 

                             **/showclassid6 adapter |** 

                             **/setclassid6 adapter [classid] ]**

    where 

    **adapter             Connection name** 

                   **(wildcard characters \* and ? allowed, see examples)** 

    **Options:** 

   **/?               Display this help message** 

   **/all             Display full configuration information.** 

   **/release         Release the IPv4 address for the specified adapter.** 

   **/release6        Release the IPv6 address for the specified adapter.** 

   **/renew           Renew the IPv4 address for the specified adapter.** 

   **/renew6          Renew the IPv6 address for the specified adapter.** 

   **/flushdns        Purges the DNS Resolver cache.** 

   **/registerdns     Refreshes all DHCP leases and re-registers DNS names** 

   **/displaydns      Display the contents of the DNS Resolver Cache.** 

   **/showclassid     Displays all the dhcp class IDs allowed for adapter.** 

   **/setclassid      Modifies the dhcp class id.** 

   **/showclassid6    Displays all the IPv6 DHCP class IDs allowed for adapter.** 

   **/setclassid6     Modifies the IPv6 DHCP class id.**

    The default is to display only the IP address, subnet mask and

    default gateway for each adapter bound to TCP/IP.

    For Release and Renew, if no adapter name is specified, then the IP address

    leases for all adapters bound to TCP/IP will be released or renewed.

    For Setclassid and Setclassid6, if no ClassId is specified, then the ClassId is removed.

    Examples: 

    **> ipconfig                       ... Show information** 

**> ipconfig /all                  ... Show detailed information** 

**> ipconfig /renew                ... renew all adapters** 

**> ipconfig /renew EL\*            ... renew any connection that has its** 

                                     **name starting with EL** 

**> ipconfig /release \*Con\*        ... release all matching connections,** 

                                     **eg. "Wired Ethernet Connection 1" or** 

                                         **"Wired Ethernet Connection 2"** 

**> ipconfig /allcompartments      ... Show information about all** 

                                     **compartments** 

**> ipconfig /allcompartments /all ... Show detailed information about all** 

                                     **compartments**

    C:\WINDOWS\system32>ipconfig / flushdns

    Error: unrecognized or incomplete command line.

    USAGE: 

    **ipconfig [/allcompartments] [/? | /all |** 

                             **/renew [adapter] | /release [adapter] |** 

                             **/renew6 [adapter] | /release6 [adapter] |** 

                             **/flushdns | /displaydns | /registerdns |** 

                             **/showclassid adapter |** 

                             **/setclassid adapter [classid] |** 

                             **/showclassid6 adapter |** 

                             **/setclassid6 adapter [classid] ]**

    where 

    **adapter             Connection name** 

                   **(wildcard characters \* and ? allowed, see examples)** 

    **Options:** 

   **/?               Display this help message** 

   **/all             Display full configuration information.** 

   **/release         Release the IPv4 address for the specified adapter.** 

   **/release6        Release the IPv6 address for the specified adapter.** 

   **/renew           Renew the IPv4 address for the specified adapter.** 

   **/renew6          Renew the IPv6 address for the specified adapter.** 

   **/flushdns        Purges the DNS Resolver cache.** 

   **/registerdns     Refreshes all DHCP leases and re-registers DNS names** 

   **/displaydns      Display the contents of the DNS Resolver Cache.** 

   **/showclassid     Displays all the dhcp class IDs allowed for adapter.** 

   **/setclassid      Modifies the dhcp class id.** 

   **/showclassid6    Displays all the IPv6 DHCP class IDs allowed for adapter.** 

   **/setclassid6     Modifies the IPv6 DHCP class id.**

    The default is to display only the IP address, subnet mask and

    default gateway for each adapter bound to TCP/IP.

    For Release and Renew, if no adapter name is specified, then the IP address

    leases for all adapters bound to TCP/IP will be released or renewed.

    For Setclassid and Setclassid6, if no ClassId is specified, then the ClassId is removed.

    Examples: 

    **> ipconfig                       ... Show information** 

**> ipconfig /all                  ... Show detailed information** 

**> ipconfig /renew                ... renew all adapters** 

**> ipconfig /renew EL\*            ... renew any connection that has its** 

                                     **name starting with EL** 

**> ipconfig /release \*Con\*        ... release all matching connections,** 

                                     **eg. "Wired Ethernet Connection 1" or** 

                                         **"Wired Ethernet Connection 2"** 

**> ipconfig /allcompartments      ... Show information about all** 

                                     **compartments** 

**> ipconfig /allcompartments /all ... Show detailed information about all** 

                                     **compartments**
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