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I cannot install Windows 10 64-bit on a Windows 10 32-bit, 64-based Processor computer

Anonymous
2021-09-06T12:11:37+00:00

I recently would like to make use of our old computer as test computer for applications and websites. Before I decided to upgrade this computer, the computer is in Windows 7 Professional, 64-bit version. I decided to upgrade this computer to Windows 10 64-bit directly. However it did not work CMPXCHG16B error but checked my processor, it supports CMPXCHG16B. So what I planned to do was upgrade to Windows 10 32-bit then upgrade again to Windows 10 64 bit.

Currently, the computer's specifications are as follows:

Device name DESKTOP-LOOE7CL

Processor Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz 3.00 GHz

Installed RAM 5.00 GB (3.62 GB usable)

System type 32-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

The installed Windows specification are as follows:

Edition Windows 10 Pro N

Version 21H1

Installed on ‎4 ‎Sep ‎2021

OS build 19043.1165

Experience Windows Feature Experience Pack 120.2212.3530.0

Other details:

Methods I tried when upgrading to Windows 10 64-bit:

Method 1:

  1. Used the Media Creation Tool 21H1.
  2. Selected "Create installation media (USB flash drive, DVD, or ISO file) for another PC" option
  3. Selected the architecture as "64-bit (x64)"
  4. Used an empty 16 gb flash drive
  5. Restarted the computer then pressed f2 for the BIOS then made the flash drive first in the boot order
  6. Tried both Enabled and Disabled "No Execute Memory Protection"

A blinking "_" line on the top left most of the screen will appear. After that the windows logo will appear for 1 second then will return to "_" line screen. After some time, It will only show the Windows logo. I tried to leave it for 10 hours but nothing happened.

Method 2:

  1. Downloaded the ISO of Windows 10 64-bit from Media Creation Tool 21H1.
  2. Used Rufus Tool 3.14
  3. Made the partition scheme as "MBR," and Target System as "BIOS or UEFI" Made the File System as "NTFS," and Cluster Size as "4096 bytes (Default)" Advanced Format Options are : "Quick Format" and "Create extended label and icon files"
  4. Restarted the computer then pressed f2 for the BIOS then made the flash drive first in the boot order
  5. Tried both Enabled and Disabled "No Execute Memory Protection"

The "Press any key to boot from USB/DVD" will appear then a blinking "_" line on the top left most of the screen follows. After that the windows logo will appear for 1 second then will return to "_" line screen. The windows logo will appear again after 5 seconds then the whole system will restart (loop)

Method 3:

Now, I tried

  1. Downgrading to Windows 7-64 bit from Windows 10 32-bit through directly opening the ISO file
  2. Directly opened the ISO of Windows 10-64 bit file and click setup from there.

Both resulted to "This app can't run on your PC."

Method 4:

I thought maybe the BIOS needs some update.

  1. Downloaded "Samsung Update" from the Microsoft Store. Did not work because it needs x64 architecture
  2. Downloaded previous versions of "Samsung Update" from the Samsung website. Did not work because it prompts "Windows 10 recommends using Samsung Update from the Microsoft Store."

What could possibly be the reason why I can't progress until the "Windows Setup" menu?

Thank you for any help :)

Windows for home | Windows 10 | Windows update

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5 answers

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  1. Anonymous
    2021-09-06T13:02:42+00:00

    Hi, I'm Robinson, and I’m happy to help you today.

    I know how frustrating this may be for you but I'll do my very best to help you.

    You can fix this error by enabling the setting "No Execute Memory Protection". Once you enter in BIOS, go to Advanced Options and select Processor then "No Execute Memory Protection", if not, then Security > Options and Select Execute Disable. Change this to ‘Enable’ or ‘On’.

    If you can't find this option, please inform the model of the motherboard or the model of the computer.

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  2. Anonymous
    2021-09-06T13:33:01+00:00

    Hello. As I mentioned above, I tried enabling "No Execute Memory Protection" for both methods 1 and 2. It did not work though. Can you suggest any other methods? Completely wiping everything is ok since there are no files in the PC right now.

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  3. Anonymous
    2021-09-08T14:07:24+00:00

    -Hi, my name is Claudeir, I'm happy to help you!

    Before upgrading to Windows 10:

    -Keep everything up to date with the system (right click start, settings, update and security, check for update. Also visit the video card/mother board/BIOS manufacturer's website to see if there are any drivers to update)

    After updating everything, tell me how it went.

    I'll also leave as a suggestion to install Windows 10 from scratch:

    https://www.tenforums.com/tutorials/2376-create...

    ________________________________________________________

    Standard Disclaimer: This is not a Microsoft website. The page appears to be providing accurate and secure information. Watch out for ads on the site that may advertise products often classified as PUP (potentially unwanted products). Thoroughly research any product advertised on the site before deciding to download and install it.

    -Feel free to leave your opinion, marking as answered if the answer helped, or leaving more details so that we can continue the service, this is very important to us.

    Graciously,

    Claudeir

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  4. Anonymous
    2021-09-07T10:04:13+00:00

    Thank you for your input. However, right now I tried downgrading to Windows 7 64-bit. When directly upgrading from Windows 7 64 bit to Win 10 64 bit, the CompareExchange128 error occurs. Since that error is related to CMPXCHG16B instructions on my processor, I tried to run coreinfo to check if my processor supports CMPXCHG16B and it turns out the processor supports it. Right now I'm struggling to find the BIOS update for E8400 though.

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  5. Anonymous
    2021-09-07T09:52:28+00:00

    I'm sorry, I'm running out of possible fixes and solutions. Since this is an open forum, let's see if another member of the community has an alternative solution to the issue.

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