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"Your Phone" App error - "Your Windows version needs an update"

Anonymous
2021-07-16T15:40:27+00:00

I sent a text using the Your Phone app, inadvertently closed the app, and when I attempted to re-open it, received the following error notice.

Windows 10 is up to date.

It works one moment, and not the next?

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-10-07T11:08:30+00:00

    I'm donot no to update

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  2. Anonymous
    2021-07-19T21:03:10+00:00

    Windows 10 is version is 1809 OS Build 17763.1879 which, according to THIS PAGE, is April 13, 2021.

    "Restore" is not an option. There is "Repair" and "Reset." I chose "Reset," deleted my computer from the app, and re-initiated the link. All is working now. Thanks for your suggestions.

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  3. Anonymous
    2021-07-17T18:34:03+00:00

    Dear Andy_S.,what version is running on your PC?

    To find out, click on the Windows search bar and type: winver and press Enter;

    In that case I recommend trying to restore the Your Phone app;

    Press Windows key + I and access Applications;

    Select Your Phone and click Advanced Options;

    Scroll down and click restore;

    After doing this check if the problem is fixed;

    I hope I have helped, see you soon!

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  4. Anonymous
    2021-07-16T16:50:06+00:00

    Thank you for your quick reply. The Windows 10 update that is stated as required is "May 2019" (two years ago). My PC is corporately managed, and has all recent updates installed. I cannot run updates manually; however, as in the screen shot in my initial post, Windows shows "up to date."

    Windows Store shows the Your Phone app as up to date (see below).

    Image

    Do you have any more ideas?

    Thanks again.

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  5. Anonymous
    2021-07-16T16:21:08+00:00

    Hello Andy_S., welcome to the Microsoft community my name is Luiz Cruz, I am a Windows 10 expert user and would be happy to help you;

    I understand the system is asking you to have the May 10 update;

    Initially I recommend that you try to update manually via the update wizard:

    https://www.microsoft.com/en-us/software-downlo...

    BPlease access the link above and click Update Now;

    After updating your system, go to the Microsoft Store and try to update your apps:

    Open the Microsoft Store and click (...) in the upper right corner of the screen and go to Downloads and updates;

    Click Get Updates;

    Wait until all apps are updated;

    Then try opening the Your Phone app again;

    I hope I helped, see you soon!

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