ssd 100% activity, but no reads/writes (system freezes)

Hi,

I did a RMA of the ssd.

I installed it in my pc, did a clean install, and noticed the same freezes.

Idk what is happening, but it's not my ssd

Hi Kris. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activaiton, here to help you.

If the same thing happens with another SSD and a Clean Install then that tends to clear the SSD as causing this, especially if you're doing diagnostics with the Samsung SSD tools.

1. Yet 100% disk usage can't just be ignored since it is a known issue with standard fixes that almost always work here:

https://www.cleverfiles.com/howto/100-disk-usag...

https://www.makeuseof.com/tips-fix-100-disk-usa...

https://www.technology.org/2019/07/07/how-to-fi...

http://www.thewindowsclub.com/fix-100-disk-usag...

https://www.kapilarya.com/fix-windows-10-100-pe...

2. Update your drivers from the PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.
3. Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

4. If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. Tutorial here: https://www.tomshardware.com/how-to/fix-windows...

HARDWARE TESTS -

1. Test the memory using WIndows Memory Diagnostics: https://www.techrepublic.com/article/how-to-det...

If problems are found then test the RAM overnight to stress it with the best bootable test memtest86, following this guide to test both sticks and slots:

https://www.tomshardware.com/how-to/how-to-test...

2. Test the hard drive or SSD with diagnostics:

https://www.lifewire.com/free-hard-drive-testin...

https://mashtips.com/ssd-health-test-and-perfor...

HP and Dell have hardware diagnostics triggered by tapping the ESC or F12 keys respectively as you power on.

Best is to use the HDD/SSD manufacturer's own if there is one, otherwise use Seatools bootable long test: http://blog.nowherelan.com/2013/04/04/boot-seat...

Follow this up with a full Disk Check from the Command Prompt in Repair Mode or from bootable media: https://www.groovypost.com/howto/check-hard-dri... if necessary from the Command Prompt at boot: https://www.tenforums.com/tutorials/2294-advanc...

3. Stress test the rest of your hardware:

https://techguided.com/best-tools-to-stress-tes...

___________________________

If no hardware problems are found then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki...

The reason I suggest this is that no one who has adopted the install in the above link has ever come back to report further problems I've seen, including another version failure. This is because everything in Windows 10 is dependent upon the quality of the install, especially Version Updates which will choke on lesser quality installs, and there is no possibility of problems if you stick ONLY with the steps, tools and methods in that tutorial.

It is also one of life's great learning experiences that will permanently make you the master of your PC because you will learn everything that works best and how to keep it that way.

OK, keep me posted. I'd also go back and do a checklist to make sure every step including in the tutorial links got tried, so you can tell Samsung with confidence that everything possible for Windows has been tried.

I do remember I had a 100% disk usage case awhile back that was only solved by doing a gold standard Clean Install, so you can consider that if you've not already done one to be as thorough as can be For the gold standard, look over this tutorial compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki... Note that the driver steps are so important they are printed in red.

The reason I suggest this is that no one who has adopted the install in the above link has ever come back to report further problems I've seen, including another version failure. This is because everything in Windows 10 is dependent upon the quality of the install, especially Version Updates which will choke on lesser quality installs, and there is no possibility of problems if you stick ONLY with the steps, tools and methods in that tutorial.

It is also one of life's great learning experiences that will permanently make you the master of your PC because you will learn everything that works best and how to keep it that way.

That, of course, is purely optional and up to you. You may feel that your install was just as good

Finally, have you tried the Chipset with AHCI controller from both the PC maker's downloads and the motherboard's downloads to compare?

Hi,

I'd like to inform you that i did all the tests you linked, but nothing worked. The issue still persists

Thank you so much for this info. I will update this thread if the problem persists.