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Xbox gamepass for PC, some of the included games won't install

Anonymous
2021-10-13T17:41:52+00:00

Initially after paying for access to the game pass for PC I found that clicking the install button would not install any of the included games. I did some looking around on my own and tried suggested solutions that I was able to find such as, resetting the windows store, clearing my local cache as well as redownloading the store using PowerShell, etc. Eventually, I found myself able to download some of the included games while others still do nothing when clicking install. There is no pop-up or error code, it simply does nothing. Games that do nothing upon clicking install include Among us and any variant of Minecraft Dungeon. Any ideas as to why some install/download just fine, while others do nothing?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2021-10-15T12:39:07+00:00

    Let's go to some more possible solutions, test if it solved after each one:

    1-If you are sure that these games that do not install are included in your Game Pass subscription, test from within the app, access and download:

    https://www.xbox.com/en-us/xbox-game-pass/pc-ga...

    2-Start in safe mode:

    https://support.microsoft.com/en-us/windows/sta...

    Now Windows+X> open Command Prompt(admin) or PowerShekk(admin) enter these commands:

    net user administrador /active:yes [Enter]

    taskkill /im explorer.exe /f [Enter]

    secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose [Enter]

    REG ADD HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System /V EnableLUA /T REG_DWORD /D 0 /F [Enter]

    RD /S /Q "%WinDir%\System32\GroupPolicyUsers" [Enter]

    RD /S /Q "%WinDir%\System32\GroupPolicy" [Enter]

    gpupdate /force [Enter]

    takeown /f C:\ /r /d y [Enter]

    icacls C:\ /grant administradores:F /inheritance:E /T [Enter]

    icacls C:\ /grant administrators:F /inheritance:E /T [Enter]

    icacls C:\ /grant everyone:F /inheritance:E /T [Enter]

    icacls C:\ /grant todos:F /inheritance:E /T [Enter]

    net stop bits [Enter]

    net stop wuauserv [Enter]

    net stop appidsvc [Enter]

    net stop cryptsvc [Enter]

    for %i IN (dir /b *.dll) DO (regsvr32 /i /s %i) [Enter]

    cd %windir%\syswow64 [Enter]

    for %i IN (dir /b *.dll) DO (regsvr32 /i /s %i) [Enter]

    REN %systemroot%\SoftwareDistribution SoftwareDistribution.bak [Enter]

    REN %Systemroot%\System32\Catroot2. catroot2.bak [Enter]

    REN %Systemroot%\System32\Catroot. catroot.bak [Enter]

    REN %systemroot%\System32\Spupdsvc.exe Spupdsvc.old [Enter]

    sc config wuauserv type= share [Enter]

    sc config bits type= share [Enter]

    sc config cryptsvc type= share [Enter]

    sc config trustedinstaller type= share [Enter]

    sc config wuauserv start= auto [Enter]

    sc config bits start= auto [Enter]

    sc config cryptsvc start= auto [Enter]

    sc config trustedinstaller start= auto [Enter]

    start explorer.exe [Enter]

    Restart the PC and test.

    3-Windows + R and type: %programfiles%, click OK > Click the View tab at the top and check the Hidden Items box.

    Right-click WindowsApps and select Properties > Security >Advanced (if you already have read permission, click Change >Add > Type: All > Check Names > OK and give Full Control to the added user)

    Check the Replace owner on subcontainers and objects box and click Apply.

    Then click Change Permissions > Add > Select a security principal > Type: All > Check names and click OK > Select the Full control box and Apply these permissions only to objects and/or containers within this container and finish by clicking on OK.

    Returning to the main window, go to the Audit tab, click Add > Select a security principal > Type: All > Check names and click OK > Select the Full control box and Apply these permissions only to objects and/or containers within this container and finish by clicking OK;

    In the main window, click Replace all child object permission entries with permission entries inheritable from this object, then click Apply and OK.

    Restart the PC and test.

    (Credits to Moderator Caroltors from which I used some solutions)

    Yours sincerely,

    Claudeir

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  2. Anonymous
    2021-10-13T22:39:31+00:00

    Ran through all of these as well, the problem still persists with some games while others install just fine.

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  3. Anonymous
    2021-10-13T19:49:19+00:00

    I understand, thanks for the information.

    in this case, I understand that you have already made some solutions about the Store, but I will leave the guide complete with all possible options so that we don't leave anything behind, I hope you solve:

    -Solve problems with Microsoft Store, test if resolved after each solution:

    1-Windows+i> Update and security> Troubleshooting> Additional troubleshooting> Windows Store Apps> Run Solution.

    2-Reset the Microsoft Store cache

    Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

    Note:

    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

    3-Check the Microsoft Store Install Service

    Press the Windows Key + R and type in services.msc.

    Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart

    If Disabled, change it to Automatic, click Start and click OK.

    4-Reinstall the Microsoft Store app

    Press Windows key + X

    Click and Run Windows PowerShell(Admin)

    Copy and paste the command below then hit Enter:

    Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Restart your computer.

    Yours sincerely,

    Claudeir

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  4. Anonymous
    2021-10-13T19:45:34+00:00

    All applicable steps within the link have been followed without a resolution to the issue. I've tested trying to get multiple games at this point, all of which are included with the subscription, some simply install while others do nothing. I can for example at the current moment successfully download games such as Forager or Sea of Thieves, both install just fine without issue. Then if I try Minecraft dungeons, Among us, or Halo: The Master Chief Collection clicking on the install simply does nothing. There's no error, nothing changes, nothing comes up. I can then even go back and install another game and that'll install just fine. It seems to be related to specific titles for whatever reason.

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  5. Anonymous
    2021-10-13T19:22:02+00:00

    -Hi, my name is Claudeir, I'm happy to help you!

    I suggest you follow through with all these steps:

    https://support.xbox.com/en-US/help/games-apps/...

    -Feel free to leave your opinion, marking as answered if the answer helped, or leaving more details so that we can continue the service, this is very important to us.

    Graciously,

    Claudeir

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