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Logitech G602 mouse stutter issues after windows update (2004)

Anonymous
2021-09-06T10:42:16+00:00

Since windows update earlier this spring/summer I've had issues with mouse stuttering. This has never been an issue before, the last 5 years using Win10 on my desktop with Logitech G602 mouse. No, it isn't batteries. No it isn't because my computer is slow. CPU utilization ~15%. 4,3 GHz. It seems windows is configuring the usb port for power saving or something. If I swap the mouse dongle to a different USB port the problem disappears for a while. I've tried many ports. USB 2.0, 3.0, 3.1. After a while stuttering return. I swap the port again and I It disappears for a while after changing USB port again.. How do I troubleshoot this? I want my super responsive system back.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-09-06T11:23:12+00:00

    Good Day Haraldpost,

    My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

    It appears that you are using an old version of Windows , update your device to the latest version which is 21H1.

    Go to this link below and click Update Now.

    https://www.microsoft.com/en-us/software-downlo...

    Once downloaded and installed ,restart your computer and check the mouse,

    If issue persists, go to this link to download and insall the update mouse driver.

    https://support.logi.com/hc/en-us/articles/3600...

    Restart once downloaded and check the mouse.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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