Share via

Airpods connected but no sound

Anonymous
2020-12-19T00:06:24+00:00

Hi,

I just recently connected my Airpods to my laptop and the sound was working fine for about ten minutes before it stopped altogether. I checked the Bluetooth settings and confirmed that they are connected and paired. However, when I checked the sound settings, it looks as if my Airpods are not recognized as a device. The sound is only coming from my laptop speaker, unfortunately. I should also note that I have no issues connecting my Airpods to my phone so it does look to be a problem with either my laptop or my Airpods.

Is there a fix for this? 

Thanks!

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
  1. Anonymous
    2021-09-23T23:17:10+00:00

    SOLVED: For me anyway...

    I just managed to get mine working on Windows 10. Not sure if it will work for everyone, but seeing how we haven't gotten answers from MS on this, here is what I did.

    Like most of you, the AirPods (gen 2 in my case) are paired and connected fine. If I have external speakers on and talk into my AirPod mics, that part works. However, Video, Music, and Game audio was not. After reading a few things online including this thread, I realized the whole time I was trying to "Set Default" on the AirPods for playback... I was picking the wrong one. When I paired them, 2 devices showed up under the Playback tab... "AirPods Stereo" and "AirPods Hands-Free AG Audio". Seeing the latter on the Recording tab, I assumed that was the Microphones on the AirPods. But it's actually both Recording and Playback. It seems "AirPods Stereo" isn't doing anything other than showing up in the Playback list.

    Solution for me: Change the "AirPods Hands-Free AG Audio" to Default.

    Everything worked after that. So ignore that "AirPods Stereo" device and set the default on both the Playback and Recording tabs to "AirPods Hands-Free AG Audio".

    I hope this helps at least 1 of you out. I'm attaching a screenshot pointing to the correct device.

    60+ people found this answer helpful.
    0 comments No comments

20 additional answers

Sort by: Most helpful
  1. Anonymous
    2021-03-07T01:30:31+00:00

    Same problem. Windows 10, fully updated as at today.

    On my Windows 10 PC, Airpods Pro show as Paired and Connected, BUT no sound will play via the airpods. I've tried everything - disconnect the airpods, unpair, re-pair, re-connect, also tried disconnecting the airpods on my iphone so no possible conflict - nothing works. I've also ensured the airpods are showing (in Windows 10) as the default sound device.

    But the only sound coming from the PC is coming from the PC's internal speakers. No sound is coming through the Airpods Pro. Absolutely maddening.

    50+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2021-07-30T18:45:01+00:00

    Same frustrating Airpods Pro to PC connection issue. I have done everything everyone has said - pair, unpair, remove device, reinstall device, update driver., disabled bluetooth in all my other apple devices to avoid interference. Windows settings show Airpods connected but no sound. When I first connect, I get the sound for a split second and then it cuts it out. Interesting thing is when this happens there is no sound from the computer speakers either. When I disconnect the Airpods then the computer speakers has sound. And I also tried other wireless headphones, same thing, no sound. I hear for a second then it is gone.

    It was working the whole year so I wonder if the latest Windows update messed things up. It is so frustrating, any help anyone can provide would be greatly appreciated.

    20+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2021-07-21T13:10:43+00:00

    It used to work perfectly fine. Now I have issues that it shows in the Bluetooth devices that my AirPods Pro are connected but they don't show up in the devices for default audio. I'm on the latest update of Windows 10, all my drivers are up to date.

    10+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2021-04-09T17:13:47+00:00

    I have exactly the same problem. Needing a legitimate answer and fix.

    10 people found this answer helpful.
    0 comments No comments