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error DirectX Runtime

Anonymous
2021-10-10T05:59:45+00:00

I have downloaded games. But when it opened, it said that I need DirectX Runtime but according to google, I have DirectX 12 and I don't want to destroy my laptop. So can you guys help me?

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2021-10-11T01:22:11+00:00

    Hi MinhNguyễn2007 -

    Thanks for the response and the screenshot provided.

    Kindly click on the link below and download/install the Directx End-User runtime library on your computer

    https://www.microsoft.com/en-us/download/detail...

    Once downloaded, kindly install the application on your computer and run the game again.

    Restart the computer if required after installation completes

    Regards,

    Kevin B.

    40+ people found this answer helpful.
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  2. Anonymous
    2021-10-10T10:02:43+00:00

    Hi MinhNguyễn2007 -

    I'm Kevin B., I do apologize for the inconvenience that you're experiencing right now, let me help you sort things out.

    Did you check the runtime requirements of the game and the installed directx runtime on your computer?

    Kindly check the runtime requirements of the game that you're trying to open and check if it supports the runtime installed on your machine.

    Follow the steps below to determine the installed runtime on your windows.

    Press windows key + R
    Type dxdiag and press enter
    Under system, check the DirectX version installed

    I await your response

    Hope this will help and have a bless day!

    Thanks.
    Kevin B.
    Independent advisor

    Well, I have checked the directX and it was 12, the newest, I think so. So let me screenshot the error I got

    30+ people found this answer helpful.
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  3. Anonymous
    2021-10-10T06:35:57+00:00

    Hi MinhNguyễn2007 -

    I'm Kevin B., I do apologize for the inconvenience that you're experiencing right now, let me help you sort things out.

    Did you check the runtime requirements of the game and the installed directx runtime on your computer?

    Kindly check the runtime requirements of the game that you're trying to open and check if it supports the runtime installed on your machine.

    Follow the steps below to determine the installed runtime on your windows.

    Press windows key + R

    Type dxdiag and press enter

    Under system, check the DirectX version installed

    I await your response

    Hope this will help and have a bless day!

    Thanks.

    Kevin B.

    Independent advisor

    10+ people found this answer helpful.
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