MICROSOFT STORE APPS NOT UPDATING OR INSTALLING PROBLEM

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you are unable to access apps from Microsoft Store. I’ll certainly assist you with the issue.

However please let us know:

1. Are you aware of any changes made to the computer prior to this issue?
2. Which build version of Windows is installed on the computer? To check, type winver in the search bar on the Taskbar and hit Enter.

Adding to the suggestions of Carlo TJ, I would suggest you to create a new user account on the computer, and see if that helps. Refer the article Create a local user or administrator account in Windows 10.

Let us know how it goes.

Regards,

Nikhar Khare

Microsoft Community – Moderator

Good Day SHRESTHGUPTA1,

My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

Here's the steps you can try.

1. Press the Windows key + R
2. Type wsreset.exe and hit enter.

Wait for few seconds while it is resetting the Store cache.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Click Troubleshooter then Additional troubleshooter.

-Look for Windows Store Apps and run the troubleshooter.

Re-register the Store App

-Press Windows key + X

-Click Windows Powershell Admin

Copy and paste each of the command below and hit enter.

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage *Photos*).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

Wait for few seconds while it is reregistering the Store app.

Restart your computer and try to install the app again.

If issue persist check for updates and download and install them.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Check for Updates and install all available updates available.

Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.