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Explorer stuck in a crash/restart loop

Anonymous
2021-10-21T02:32:49+00:00

Hello,

Today I had a 0.5 second power outage that caused my PC to restart. Since then every time I start Windows Explorer keeps crashing every second, task bar is blinking, not responding and the only way I can run anything is by using process manager and starting everything from there, no start menu, no desktop access. I already tried SFC Scan, 3 DISM commands (last one at some point gave me an error: The specified buffer contains ill-formed data), I went through disc scans and every other method I could find.

Windows Reliability Monitor gave me close to 6000 errors in the last 4 hours, all of them reffering to Explorer and with the same cause of the crash- ucrtbase.dll .

Nazwa aplikacji powodującej błąd: Explorer.EXE, wersja: 10.0.19041.1266, sygnatura czasowa: 0x418a6e83

Nazwa modułu powodującego błąd: ucrtbase.dll, wersja: 10.0.19041.789, sygnatura czasowa: 0x2bd748bf

Kod wyjątku: 0xc0000409

Przesunięcie błędu: 0x000000000007286e

Identyfikator procesu powodującego błąd: 0x130c

Godzina uruchomienia aplikacji powodującej błąd: 0x01d7c60570e22fba

Ścieżka aplikacji powodującej błąd: C:\WINDOWS\Explorer.EXE

Ścieżka modułu powodującego błąd: C:\WINDOWS\System32\ucrtbase.dll

Identyfikator raportu: b7007a67-6d5d-485a-a335-50a2b316a4ba

Pełna nazwa pakietu powodującego błąd: 

Identyfikator aplikacji względem pakietu powodującego błąd:

Here's the complete Windows Performance Monitor file: https://drive.google.com/file/d/1oklrnIVjsD_7u7FOqpXY-nCF7heAGeOu/view?usp=sharing

Any tips on how can I deal with this issue? Could I simply try to overwrite said DLL file without making things even worse than they already are?

Ps. Every window I open keeps "blinking", meaning that unless I type like a madman, I have to click on it with a mouse to make it active again, so I spent 30 minutes writing this post and cursing.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-10-21T03:32:46+00:00

    Hi Dominik. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

    1. See if you can System Restore to a point before the problem started:

    https://www.windowscentral.com/how-use-system-r...

    System Restore is your first line of defense and can take you back to a point before a problem began like a time machine. If it doesn't help then you can undo it. Read about it first in the tutorial above and then try restoring to just before this started. If System Restore is not enabled on C drive do that now so it's available in the future.

    If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here: https://www.tenforums.com/tutorials/8280-hide-s...

    If necessary System Restore and Uninstall Updates can also be done from the Repair Mode accessed one of these ways: https://www.tenforums.com/tutorials/2294-advanc...

    1. Right click Start button to open Task Manager, show More Details, then choose Processes tab, scroll down to Windows Processes, then further down almost to the bottom to Windows Explorer. Right click to Restart Explorer, then Restart PC.
    2. Try these fixes for Explorer Crash/Restart loop:

    https://windows101tricks.com/fix-windows-explor...

    https://superuser.com/questions/1406676/windows...

    https://answers.microsoft.com/en-us/windows/for...

    https://www.reddit.com/r/techsupport/comments/d...

    https://www.reddit.com/r/Windows10/comments/er6...

    https://www.reddit.com/r/WindowsHelp/comments/q...

    https://www.tenforums.com/general-support/13996...

    https://forums.techguy.org/threads/windows-expl...

    1. If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. Tutorial here: https://www.tomshardware.com/how-to/fix-windows...

    I hope this helps. Feel free to ask back any questions. Please report back results for all steps given so I know what else to suggest if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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