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Help analyzing Bsod dumps in Windows 10 on Bootcamp

FoldingWindowsathome 21 Reputation points
2021-11-17T02:44:51.827+00:00

Hi folks! Normally I don't use this forum outside of work questions but I can't seem to wrap my head around this one. Suspect is an MacBook Pro 13" dual booting Win10 and MacOS. Device consistently bsods with error code 139 and kernel panics in MacOS. I am unable to recreate the issue but it often happens on boot and waking from sleep. Apple recently replaced the entire logic board under warranty but the symptoms remain with a fresh install. I don't want to bring it back to Apple until I understand exactly what the issue is as they'd probably just replace the logic board again. I've attached a zip file of every dump and debug file I can think of from Win10 and added a comprehensive list of previous debug work. Perhaps it's a driver or software I just can't catch or something worse. Any guidance would be greatly appreciated. Thanks!

Device: Apple MacBook Pro 13" Mid 2020
CPU: Intel i5-8257U
Memory: 8gb lpddr3
Storage: Apple 256gb Pcie
OS: Windows 10 Education 21H2 19044.1348
OS: MacOS 10.15.7

Debug work: Apple Hardware Diagnostic passes. Apple Store Diagnostic passes. Chkdisk repairs files every run but I don't know what. Furmark/other stress tests and memchk all pass. Bsods on post look exactly the same every time, bsods after post and MacOS are random. Fast boot is off. Code is always 139 but is annoyingly the most vague code in existence.

Files: https://mega.nz/file/PLRzyQoa#oFMyX6BSn2rRhdfIXVkLRi4fxKNo6sHxdpi-DIcBXKs

Edit: Activated Windows

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Docs 15,761 Reputation points
    2021-11-17T23:21:09.603+00:00

    Please perform the following steps:

    1) Find replacement drivers for:

    appleusbvhci.sys
    Apple USB Virtual Host Controller

    igdkmd64.sys

    2) Uninstall and reinstall these drivers

    https://answers.microsoft.com/en-us/windows/forum/all/updating-a-driver/a5e6345e-af9b-4099-bef0-8d22254aa1c1

    appleusbvhci Apple USB Virtual Host Controller c:\windows\system32\drivers\appleusbvhci.sys
    igfx igfx c:\windows\system32\driverstore\filerepository\iigd_dch.inf_amd64_a086f01cc7be643a\igdkmd64.sys

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  1. Reza-Ameri 17,341 Reputation points Volunteer Moderator
    2021-11-17T16:16:30.473+00:00

    In the Windows 10, try open start and search for feedback and open the Feedback Hub app and file a bug report and attach this dump file there and report this issue.

    1 person found this answer helpful.
  2. Docs 15,761 Reputation points
    2021-11-17T20:29:00.63+00:00

    Please run the V2 log collector and post a share link into this thread using one drive ,drop box, or google drive.

    https://www.windowsq.com/t/bsod-posting-instructions.17/
    https://www.windowsq.com/resources/v2-log-collector.8/
    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

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  3. Docs 15,761 Reputation points
    2021-11-17T21:58:24.483+00:00

    The logs displayed a recent install of Windows Enterprise.

    The license displayed invalid.

    How come Enterprise is in use?

    Consider using Professional or Home:

    https://www.microsoft.com/en-us/windows/compare-windows-10-home-vs-pro
    https://www.microsoft.com/en-us/d/windows-10-home/d76qx4bznwk4?activetab=pivot:overviewtab
    https://support.microsoft.com/en-us/windows/activate-windows-c39005d4-95ee-b91e-b399-2820fda32227
    https://www.microsoft.com/en-us/windows/get-windows-10

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    1 person found this answer helpful.
  4. Docs 15,761 Reputation points
    2021-11-23T08:09:59.01+00:00

    Please post a new V2 share link.

    If available post a new zipped memory dump share link.

    Make a new restore point:
    https://www.tenforums.com/tutorials/4571-create-system-restore-point-windows-10-a.html

    Read this link on Windows drive verifier:
    https://www.tenforums.com/tutorials/5470-enable-disable-driver-verifier-windows-10-a.html

    1 person found this answer helpful.
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