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USB C to HDMI no longer working after Windows 11 install

Anonymous
2021-10-15T02:19:15+00:00

My USBC to HDMI is no longer working after the windows 11 install. I am still able to run one of my screens using the HDMI to HDMI, but I can't run my second screen now as I keep getting the same error advising that the display connection might be limited. I had no issues prior to the update, and also tried to just use and adapter but get the same error.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2021-10-15T03:28:14+00:00

    Thanks for your help Kevin. Unfortunately I am still getting this message 'Display connection might be limited. Make sure the DisplayPort device you're connecting to is supported by your PC'

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  2. Anonymous
    2022-01-23T01:43:43+00:00

    Carmen- were you able to figure out how to solve the issue? I have the same issue now and have tried everything, but to no avail.

    20+ people found this answer helpful.
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  3. Anonymous
    2021-10-15T02:51:19+00:00

    Hi Carmen_133 -

    I'm Kevin B. Windows user like you. I do apologize for the inconvenience, let me help you sort things out.

    Kindly follow the steps below and check if it helps

    Update the Display Adapter driver on your computer

    Press windows key + X

    Select Device Manager

    On the device manager, locate and expand display adapters

    Right click on the display driver that is currently installed

    Select Update Driver

    Select search automatically for drivers

    Windows will search for an available driver software online

    Wait for the process to complete

    Check if everything works fine

    If the above method did not work, please try to roll back the display adapter driver to an earlier version of driver

    Press windows key + X

    Select Device Manager

    On the device manager, locate and expand display adapters

    Right click on the display driver that is currently installed

    Select Update Driver

    Select Browse my computer for drivers

    Select Let me pick from a list of available drivers on my computer

    List of installed driver will be displayed, select an older driver and hit next until the process completes.

    Hope this will help and have a blessed day!

    Thanks,

    Kevin B.

    Independent Advisor

    10+ people found this answer helpful.
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  4. Anonymous
    2021-12-17T16:01:54+00:00

    What version to you rollback too? I am having the issue as well

    4 people found this answer helpful.
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  5. Anonymous
    2021-12-06T11:04:46+00:00

    It worked with hdmi problem, thanks Kevin!

    4 people found this answer helpful.
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