Hello Mike,
Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
**Perform a Clean Boot
I just recommend disabling unnecessary services. Deleting these services may cause your system to become unstable.
Go to the search box > type msconfig
Select System Configuration > go to the Services tab.
Select and put a check mark on "Hide all Microsoft services" > Click Disable all.
Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.
Kindly check the support article below for more details
https://support.microsoft.com/en-us/help/929135...
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor