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Acer monitor with built-in speakers showing up as playback device, but not working

Anonymous
2021-11-06T22:04:29+00:00

I have a PC with a 1660 Super, AMD Ryzen 5 3600, and it's connect to an Acer KA series monitor with built-in speakers. They've been working fine for about a year but today I tried to use the built-in speakers and they wouldn't work. My headphones still work, but no sound comes out from the monitor speakers.

I have already made sure that the monitor itself is not muted or anything.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-11-06T22:39:44+00:00

    Hi, I'm Ana M. I would love to help you today.

    I also recommend updating your audio drivers.

    https://support.microsoft.com/en-us/help/402844...

    If the steps above don't work, follow these other steps:

    • Press ‘Windows key + I’ together to open ‘Settings’.
    • Click on ‘Update & Security’.
    • Click on ‘Troubleshoot’.
    • Click on ‘Playing audio’.
    • Click on ‘Run the troubleshooter’.

    https://support.microsoft.com/en-us/windows/fix...

    5 people found this answer helpful.
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  2. Anonymous
    2021-11-07T03:49:57+00:00

    Hi,

    So the troubleshooter thankfully worked

    Image

    I'm wondering how I may have accidentally muted the audio device?

    By the way, it also installed some drivers which fixed it

    4 people found this answer helpful.
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  3. Anonymous
    2021-11-07T12:29:54+00:00

    I am very glad that you could solve the problem.

    1 person found this answer helpful.
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