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DirectX Runtime Error

Anonymous
2021-11-09T07:50:14+00:00

Hello. I am getting en error while I am trying to launch mortal shell It says "The following component is required to run this program: DirectX Runtime"

I've seen some other people who are getting same error in the community but none of the suggested solutions worked with me I 've tried reinstalling the game and DirectX several times and nothing has changed. Also I've checked for updates.

I appreciate any help. Thank you

Windows for home | Windows 10 | Gaming

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  1. Lester Bernard Reyes 78,510 Reputation points Independent Advisor
    2021-11-09T15:13:04+00:00

    You are always welcome, and I'm glad it is now resolved.

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  1. Lester Bernard Reyes 78,510 Reputation points Independent Advisor
    2021-11-09T08:44:32+00:00

    Perfect! thanks for that information, first try to reinstall the game.

    Method 2:

    Right-click the game click Properties> Compatibility> Run compatibility troubleshooter

    Follow the prompt and try to run in different compatibility mode.

    Method 3:

    Try to reinstall the Nvidia GPU driver, kindly follow the steps from the link: https://www.nvidia.com/en-us/geforce/forums/gef...

    Note: If that is an old game it might not be compatible with the Windows 10 operating system

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Anonymous
    2021-11-09T08:39:14+00:00

    and im also using a hp pavilion gaming laptop

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  3. Anonymous
    2021-11-09T08:36:01+00:00

    i only get this error when im trying to launch mortal shell or dark souls 3

    i have a nvidia geforce gtx 1650 and the version of my driver is 496.49

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  4. Lester Bernard Reyes 78,510 Reputation points Independent Advisor
    2021-11-09T08:22:48+00:00

    Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    This problem actually occurs when there is a problem with your graphics card driver, moreover, is it just happening to a specific app or game? have you tried to clean install the GPU Driver?

    Key ask:

    1. May I know what particular game is it?
    2. May I know the make and model of your GPU driver

    Let me know how does it go and I hope that helps.

    Bernard

    Independent Advisor

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