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I uninstalled an app but it didnt change my storage

Anonymous
2021-12-02T11:48:32+00:00

So I downloaded a game that was 120GB to my c drive but when I uninstalled it the game and files vanished but my storage stayed the same so I contacted Xbox support but they didn't know? Has anyone else had this issue?

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2021-12-02T12:36:12+00:00

    Hi liamreid3-

    I'm Kevin B. Windows user like you. I do apologize for the inconvenience, let me help you sort things out.

    Have you tried to restart your PC after uninstalling the app?

    Kindly restart your machine first then check if it still consuming your storage.

    Also, look on your C: drive and see if you can manually remove the folder of the game:

    C:\Users\Username\Appdata\Local\Packages

    Remove the folder of you game.

    Also, kindly run disk clean up on your Windows to remove temporary files:

    https://support.microsoft.com/en-us/windows/dis...

    Please let me know what will happen. Hope this will help and have a blessed day!

    Thanks,

    Kevin B.

    Independent Advisor

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