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I had a problem with my laptop. My children can log in and no family safety limits apply. The device does not show up in my list of devices on Microsoft Family. Not sure what the fix for this is supposed to be. Pretty frustrating and embarrassing that a child can login to a Microsoft account (not a local account) that is part of a family and not have the family safety limits apply.
Here is what I did to fix the problem after trying all sorts of other things.
Failed attempts:
Here is what actually worked:
Not sure how many of those steps are critical.
Any idea what the cause or general solution for this problem is? The device previously worked to have limits for other family members. Not sure if it was a windows update that broke it or a corrupt user account.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
For the second child user I also had to block, fail login, unblock, login, login to microsoft account. Whereas microsoft family website used to show the actual computer name when a device was added, now it just shows "Windows". Great improvement....
I will likely have to do this same shenanigan for all 7 members of my household. Fun.
Its simply kids ms passw reset and its done. Ms support is uselless regarding this topic.
I had kids account locked after instaling native language. Nothing worked even ms support.
Simply ms acount pasw resert worked on.
Hi Dan. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.
What works most to fix Family Safety issues is to remove the child, sign out of Family Safety, restart PC, sign back in to add the child back:
http://www.tenforums.com/tutorials/34763-child-...
You can also turn off Family Safety to see if that resolves it:
https://answers.microsoft.com/en-us/windows/for...
If this was caused by Windows Update(s) the first thing to try is to System Restore to a point before the problem began following this guide: https://www.windowscentral.com/how-use-system-r...
If System Restore doesn't work or the Updates install again and/or cause the same problem, then see how to block them here: https://www.howtogeek.com/223864/how-to-uninsta...
There are guides to Family Safety to review here:
https://www.lifewire.com/microsoft-family-safet...
https://www.makeuseof.com/tag/windows-10-parent...
Troubleshoot Family Safety problems in WIndows 10:
https://wethegeek.com/microsoft-family-safety-a...
https://www.windowsdispatch.com/fix-family-safe...
https://windowsreport.com/family-safety-windows-8/ (Avoid ad links which intrude into editorial copy, especially avoid Restoro and Reimage ads)
https://www.youtube.com/watch?v=G3imCF3FhoE
There is more information for Troubleshooting Family Safety here attended by a Family Safety rep here:
https://answers.microsoft.com/en-us/windows/for...
There are paid alternatives that reportedly work better, like Net Nanny here which includes full support with annual subscription:
https://www.netnanny.com/?utm_expid=.hzApWHJ5Te...
https://www.makeuseof.com/tag/best-parental-con...
https://www.pcmag.com/picks/the-best-parental-c...
https://www.makeuseof.com/tag/windows-10-parent...
If you want to report this to Microsoft use the Feedback Hub app in Start Menu where developers are tasked to process consumer feedback. They will not even see it here. This is a tech forums staffed mostly by volunteers trying to help others with your problems.
If you want to post back a Share link from your Feedback here others who see this thread can vote it up and add to it.
I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved.
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