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Computer goes to Lock Screen instead of Sleep Mode when pressing Sleep Button.

Anonymous
2021-12-04T09:37:27+00:00

Hello, for the past year or so I have been experiencing an issue when trying to go to sleep mode on my Windows 10 Device. Most times putting my computer to sleep makes it go to sleep, but after a few times, it will go to the lock screen and just stay there even If I don't touch my mouse or keyboard. I am frankly tired of having to shut down my Computer Completely and have it take forever to relaunch and do an update in-between. I have tried the powercfg thing in CMD to see what's causing it but there is nothing so that won't work. Please, how do I fix this issue?

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Anonymous
    2021-12-05T02:58:40+00:00

    Good day,

    Thanks for your post in Microsoft Community.

    I understand that you want computer to go black screen when press sleep button, please tell me if I didn't understand correctly.

    Please open Control Panel>Choose View by Large Icons>Power Options>Choose what the power buttons do.

    Then Change advanced power settings to check Display.

    Feel free to post back if you need further assistance.

    Best Regards,

    Silvia | Microsoft Community Support Specialist

    7 people found this answer helpful.
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