Good Day Azozfocus,
My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.
First, can you please check what are the services and processes running in your computer in the task manager.
-Click Start, type Task Manager and open it
-Click Processes Tab
Take a screenshot and post it here.
Also check the version of Windows installed in your device.
-Press Windows key + R
-Type winver and hit Enter
it will show you the Windows and build version and post it here.
I'll look forward for your response so that I can provide an accurate recommendation.
Have a wonderful day ahead and stay safe.
Sincerely,
Carlo T.