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How do I get rid of the circle with the 4 arrows in the middle of the screen when using the Remote Desktop app on iPad?

Anonymous
2021-12-30T15:00:39+00:00

Whenever I use the on screen keyboard, it shows up. It makes sense for it to be there when the keyboard is in use, since it lets me see all of the desktop.

But it won’t go away when I remove the keyboard. It just stays there. How do I get rid of it?

Lois like this:

(No idea which category to use for this)

Windows for home | Windows 10 | Connect Phone and PC

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  1. Anonymous
    2021-12-31T14:46:17+00:00

    Okay I figured it out! I’m very curious if this is something you guys did not know, since y’all made this app, I mean.

    The arrows goes away when you press the keyboard button, one of the three in the top middle of the screen while using the app.

    I had not been using that button to remove the keyboard however. I used the button on the keyboard itself that is dedicated to remove it. It’s the button you use in every other part of iOS and iPadOS to remove the on screen keyboard.

    But apparently the Remote Desktop app does not register that ad having removed the keyboard so it keeps that circle with the arrows on screen until you press the keyboard button on the top middle of the screen.

    I hope this is helpful and that you can help others with this problem in the future now. :)

    9 people found this answer helpful.
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  2. Anonymous
    2022-01-03T15:34:40+00:00

    Hello Eirik Havre,

    We are glad to know that you were able to figure this out. This will be shared with the team and the community.

    Please do not hesitate to ask the community anytime just in case you have any questions in the future.

    CarTzy

    Microsoft Community

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  3. Anonymous
    2021-12-30T21:00:06+00:00

    Hi Eirik Havre,

    Welcome to Microsoft Office Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We understand that you need assistance in regards with the Remote Desktop. Let’s us check on this together and sort this out. Rest assured, we will do anything in our capability to assist you with your concern.

    However, we’d like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information on the following questions:

    Windows Version and Edition ?

    When does this happen?

    Was this icon not present before?

    Device specifications?

    We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post.

    CarTzy

    Microsoft Community

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