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MIssing CRClient.dll file

Anonymous
2021-11-28T12:15:13+00:00

I can't download Creative Cloud due to the fact that there is not enough CRClient.dll . Help me. Starting the recovery of damaged or lost files did not help.

Windows for home | Windows 10 | Files, folders, and storage

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  1. Sakiko 39,230 Reputation points Independent Advisor
    2021-11-28T13:38:29+00:00

    Hello, I'm A&K. I'm glad to be able to help you.

    Using MediaCrationTool to overwrite installation may be helpful, please go to: https://www.microsoft.com/software-download/win... to download MediaCreationTool, double-click to run, and select "Upgrade this computer".

    This is not to reinstall your system, so you don't have to worry about losing files and programs. But to avoid accidents, I suggest you back up important files in advance.

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  2. Anonymous
    2021-11-29T13:34:23+00:00

    The problem has already been solved. It was just necessary to put a dll file in the Creative Cloud folder

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  3. David-M 113.3K Reputation points Independent Advisor
    2021-11-29T13:27:00+00:00

    Hi, I'm David, and I'm happy to help you.

    According to some information I found on the internet, you need to have Windows version 1809 or later.

    What is the version of Windows?

    • Press "Windows + R", type winver, and click OK.

    If you prefer, send a screenshot (Windows + Shift + S).

    If your Windows is newer than 1809, do the following:

    Temporarily disable your antivirus and try to download it.

    If the problem persists, try the alternative download on the page below.

    https://helpx.adobe.com/in/download-install/kb/...

    I hope this helps. Feel free to ask back any questions.

    ________________________________________________________

    Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    ________________________________________________________

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  4. Sakiko 39,230 Reputation points Independent Advisor
    2021-11-29T00:32:48+00:00

    Sorry, I may not have experience in such a situation, usually using MediaCrationTool to perform the update can fix this problem.

    Please see if my expert colleagues have other ideas.

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  5. Anonymous
    2021-11-28T22:34:29+00:00

    I've already tried. It was possible to update, but the error still appears

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