Connection issues to Microsoft and Windows/Multiple Errors

I just tried again but instead installed via ISO and saved it to usb via these instructions https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html#option4 

I came across the same exact issue where when I try to login, it runs into issues and then has the same exact error, "OOBEMSAHELLO"

I'm starting to think it's a motherboard issue but I'm not sure.

I installed the windows 10 installation media onto a flash drive, and then restarted and booted into BIOS and changed boot priority to the UEFI usb. I then changed the boot to UEFI, confirmed that Secure boot and Fast boot were turned off, and checked to see that the SATA controller was set to AHCI. I then booted into installation media and on the first page, went into CMD. I cleaned my m.2 and went on to the next sections. When I got to the part where I sign into microsoft account, it gave me an error, "OOBEMSAHELLO"

I clicked retry and I went on to be able to create a PIN but then got stopped again by a white screen.

This is the first time I've gotten these errors

Max -

Did you wipe all partitions off the drive to do the Clean Install I gave you at the top of my post?

http://answers.microsoft.com/en-us/windows/wiki...

If you followed those steps then there shouldn't be any of these problems, unless something subsequently added or modified causes it or the wifi or ethernet adapter is failing and needs replacement.

Note that that drivers steps are so important they are printed in red. The most basic thing we need to learn to maintain a PC is how to keep the latest manufacturer's drivers current. Windows drivers are rarely enough.

Let's start over and use these steps for troubleshooting install which will wipe the drive deeper to eliminate anything being left over. Then watch closely as you set it up for when the problems begin.

I will give you all possible steps to troubleshoot Windows installation failure which work in about 90% of cases. If not we'll go from there:

Follow the gold standard Clean Install steps in this tutorial which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki...

I am the author of this Clean Install tutorial which has been used by millions of consumers in Windows 7 and 10, and popularized Clean Installs with consumers over the past decade. In addition I've helped troubleshoot tens of thousands of cases of install failure and never had one fail to get installed if there is close cooperation. So let's get started:

Make sure all other drives and peripherals are unplugged. Update the BIOS or UEFI firmware to latest, or reset to Defaults, making sure (if you have it) UEFI is enabled, CSM or Legacy BIOS disabled, Windows Boot Manager set first to boot, if necessary disable Secure and Fast Boot until after install, set SATA controller to AHCI, Save changes and Exit. Access BIOS/UEFI Setup as shown here: https://www.mydigitallife.net/comprehensive-lis...

https://www.groovypost.com/howto/reset-pc-bios-...

Create the latest Windows 10 Installation Media by installing Media Creation Tool and following the directions here: http://windows.microsoft.com/en-us/windows-10/m.... If you're using another PC to do this uncheck the box for Recommended Settings to choose the exact version and bit rate for the target PC only.

Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key: https://www.sysnative.com/forums/hardware-tutor...

If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first. If you can start Windows enter UEFI firmware here: http://www.isunshare.com/windows-password/four-...

The media may also be bad, so confirm it boots and queues up per these steps in another PC, or else recreate it. You can also try a DVD, or the alternate download site from MS TechBench here: https://tb.rg-adguard.net/public.php. Burn to DVD using WIndows Image Burner or create bootable flash using one of the options here: https://www.tenforums.com/tutorials/2376-create...

Choose the boot device as a UEFI device if offered, on first screen press Shift + F10 to open a Command Prompt, type the following commands, each followed by Enter key:

DISKPART

LIST DISK

SEL DIS # (replace # with the disk # of the Windows disk from list in previous command)

CLEAN

EXIT

Close Command Box, on second screen choose Install Now, then Custom Install, then at the drive selection screen choose Unallocated Space, click Next to let it create needed partitions and start install - this makes it foolproof.

Make sure to follow the setup steps in the first link tutorial to complete your install. Drivers are important enough that those steps are printed in red. If installation stalls or won't complete, try disconnecting from the internet.

You will get and keep the best possible install to the exact extent you stick with the steps, tools and methods in the first linked tutorial. It's a better install than any amount of money could buy and a great learning experience that will make you the master of your PC.

Failures and errors during the Setup phase can often be overcome by disconnecting from the internet, e.g. unplug router.

Please report back the results of each step so I know what else to suggest.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

I have fully uninstalled and reinstalled windows 10 based on the instructions given. However, I'm still having problems. I opted for a local account, as I figured that would reduce the chance of errors happening based on the problems I have been having. I still run into login problems though, as sometimes it reverts my language to Chinese. This error only happens in the windows login screen, nowhere else. I have made sure my only and default language is set to English US and I have made sure all my keyboard drivers are updated. I am also getting steam errors still where the download is going on and off and getting corrupt downloads too. I have tried to change my network to IPv6 (on both wifi and ethernet), and it's telling me "no internet connection". IPv4 is working perfectly fine though. I have used the all resources you have given me on configuring IPv6 and have tried other forums on enabling IPv6 and none of those have helped. I am not quite sure if it is my computer or the router I am using. Unfortunately, I am in an apartment setting and can't adjust router settings, but I will contact someone to see if that's the problem.

Hi Max. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

Compare the install you did with this gold standard Clean Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki... Note the driver steps are so important they are printed in red.

The reason I ask you to do this is because no one of millions who have followed the install in that link has ever come back to report problems that I have seen. It is also a great learning experience that will make you permanently the master of your PC because you will learn what works best and have applied it with your own hands.

I'll give you everything that works to fix Wifi so that at least something will work. Even if you've already tried a step please try or check it again in sequence. If you need any assistance I'll be standing by here to help:

1. Update your network adapter drivers from the Dell Support Downloads web page here: http://www.dell.com/support/home/us/en/04/Produ... using the Dell Service Tag on sticker. You can also plug in by ethernet to run Dell Support Assist or Dell Update apps to update your BIOS and drivers.

Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

If you have the latest network driver then try on it's Driver tab also to Roll Back, or Uninstall and then restart PC to reinstall the driver. Try also all older drivers from Update Driver > Browse > Let Me Pick list working backwards.

2. Go to Device Manager > Network Adapters, select Wifi adapter, then Power Management tab, clear the check box to "Allow the computer to turn off the device to save energy." Then on the Advanced tab disable any energy-saving options.
3. If this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool explained here:

https://translate.google.com/translate?hl=&...

You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them: https://translate.google.com/translate?hl=&...

4. If this was caused by Version update then you can roll it back in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool.
5. Enable IPv6 in the network adapter settings:

https://www.translatetheweb.com/?ref=TVert&...

6. Run the fixit from https://support.microsoft.com/help/929852 (Re-enable IPv6 on all nontunnel interfaces) and reboot.
7. Right click the network icon in System Tray at bottom right end of task bar to Troubleshoot Problems.

Try all of these steps:

8. Fix network connection issues in Windows - Windows Help https://www.translatetheweb.com/?ref=TVert&...
9. Go to Settings > Network & Internet > WIfi > Manage Known Networks, highlight and remove the network having problems, restart PC to see if it shows up again.
10. Try plugging in by ethernet cable to the router to compare, then plug the ethernet cable into the modem (if separate) to see if this might be an issue with the router.
11. Try powering off modem, router and PC and then restarting in that order with 1 minute in between each. You may need to reset your router or even optimize it following these steps:

https://www.translatetheweb.com/?ref=TVert&...

https://translate.google.com/translate?sl=auto&...

Your router manual is always available from the manufacturer's website for your exact model.

12. You also are entitled to Support from your internet provider to get online on all devices. This is always included in the monthly bill. If your router is less than a year old they will also Support getting it connected and optimized.
13. Another option is you could replace the wireless adapter with an inexpensive USB nano adapter like this one:

https://www.amazon.com/OURLiNK-600Mbps-Wireless...

14. If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version. http://windows.microsoft.com/fr-fr/windows-10/m...

I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I resolved your problem, I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.