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Your Phone app can't send MMS messages

Anonymous
2021-03-25T16:59:31+00:00

Your Phone 1.21022.139.0

Samsung S8, Android v9

Any MMS message I attempt to send via Your phone app fails with the message "Your message couldn't be sent."

This happens with any image, video or group text (these are sent as MMS). Looking for some insight to why this happens and if there's a fix/workaround.

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-06-08T17:14:51+00:00

    I have a new Note 10, linked to windows, using Your Phone app. Have been sending messages including group messages for months.

    This week, group messages will not send. Oddly can still send msgs to individuals.

    I have tried restarting, unlinking and relinking, clearing data, cache, almost everything I can think of.

    Please tell me there is a way to fix this!

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  2. Anonymous
    2021-12-02T14:22:52+00:00

    I actually was NOT able to figure out a way to send pictures or group texts via Your Phone. I appreciate your attempts, but downloading pictures made no difference and there was no way for me to force SMS (your Google search had no results suggesting a way) and so it wasn't a solution.

    As far as I can see, the problem is more likely a Microsoft/Samsung problem that is out of my hands.

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  3. Anonymous
    2021-06-16T18:05:42+00:00

    Same
    incredibly frustrating

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  4. Anonymous
    2021-06-16T19:04:04+00:00

    This is crazy frustrating. Same here on MMS. Everything was fine until the latest Samsung update 2 days ago.

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  5. Anonymous
    2021-12-01T19:19:15+00:00

    Thank you for your suggestions. Unfortunately, the downloaded pictures doesn't seem to work. I have tried to send images downloaded to the computer, and they did not go through. (Again, I get an error message and can see that error message on my phone and hit send...)

    Excuse my ignorance, but is there an easy way to force a message to be sent as SMS? Or a group to be formed specifically as an SMS group? The Your Phone app or Samsung doesn't have a clear option that I can find.

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