If you do not have this disc, contact ur system administrator or manufacturer for assistance

There's a video to create Windows 10 bootable media here:

https://www.youtube.com/watch?v=sE0nxb6UQ_0

Then follow the steps i wrote out to do the repairs.

Hello, Greg thanks for responding sir.

But can u make a video to help me understand more thanks.

Hi Pugb. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

Go to another PC to create bootable media to try the repairs, do a Reset or do the gold standard Clean install. The bootable media is the only repair method that doesn't require a password, has it's own drivers, repair and installation files which often work when Windows or the WinRE Repair Mode doesn't.

To create Windows 10 Installation Media on another PC install Media Creation Tool follow the directions in the middle of the download page here: http://windows.microsoft.com/en-us/windows-10/m.... Uncheck the box for Recommended Settings to choose the exact version and bit rate for the target PC only.

Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key given here: https://www.sysnative.com/forums/hardware-tutor...

If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

Choose the boot device as a UEFI device if offered, on second screen choose Repair Your Computer, then Advanced Troubleshoot Options, then:

1. Try a System Restore,
2. If that fails try Uninstall Updates,
3. Open the Command Prompt to:

a) run System File Checker: https://www.wintips.org/how-to-run-sfc-offline-...

and DISM Offline from https://www.ubackup.com/windows-10/dism-offline...

b) run a full Disk Check: https://www.groovypost.com/howto/check-hard-dri...

c) Try the boot repair commands here: https://www.kapilarya.com/a-required-device-isn...

d) trigger Safe Mode with Networking (for internet) or Safe Mode following Option 3 here: https://www.digitalcitizen.life/4-ways-boot-saf... to roll back Updates & Drivers in Windows Update History, update your drivers from the PC/Motherboard manufacturer's website and diagnose further:

https://www.pcmag.com/news/354269/how-to-use-sa...

e) Try to enable the built-in elevated Admin account from Option Five here:

https://www.tenforums.com/tutorials/2969-enable...

Boot into this emergency Admin account (leaving password box blank) to create a new Local Admin account:

https://www.isumsoft.com/windows-10/3-ways-to-c...

Sign into the new Account, make sure it works correctly, if so move your files over via C:\Users, when ready delete the old account and change the new one to your MS Account if desired in Settings > Accounts > Your Info > Sign in with a MS Account instead.

4. If those fail then go back to Troubleshoot Options to do a Reset.
5. If that fails choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, click Next to let it create needed partitions and start install - this makes it foolproof.

Everything needed to get the best possible Clean Install is here: http://answers.microsoft.com/en-us/windows/wiki.... It is a better install than any amount of money can buy and a great learning experience that will make you the master of your PC because you will learn what works best and how to apply it with your own hands.

6. If you have files that aren't backed up you can use the same bootable media to try to rescue your files using these methods: http://answers.microsoft.com/en-us/windows/wiki...

I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.