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My touch screen stopped working

Anonymous
2022-01-18T15:58:47+00:00

My touchscreen stopped working on when i got windows 10 pro 1909 version but tablet mode is still on

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-01-24T07:15:17+00:00

    This didn't work for me. Any other ideas?

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  2. Anonymous
    2022-01-18T16:48:34+00:00

    Hello, I'm Louie, and I'm happy to help you today. Hope you're doing well and safe there. I'm sorry that you're having trouble with your touchscreen.

    I would suggest you to try the solutions provided on the support article below.

    https://support.microsoft.com/en-us/windows/wha...

    You may also Enable and reinstall the touch screen driver in Device Manager

    Your touch screen might not respond because it is not enabled or needs to be reinstalled. Use Device Manager to enable and reinstall the touch screen driver.

    In Windows, search for and open Device Manager.

    Expand the Human Interface Devices list.

    Right-click the HID-compliant touch screen device, and then click Enable, if possible. If the Enable option is not available, continue to the next step.

    Tap the screen to see if it responds. If it does not, continue with these steps.

    Right-click the HID-compliant touch screen device, and then click Uninstall.

    Restart the computer to reinstall the touch screen driver.

    Tap the screen to see if it responds. If it does not, configure the touch display.

    Another thing you can try is to Configure the touch display to identify your screen as a touch screen.

    In Windows, search for and open Calibrate the screen for pen and touch input.

    On the Display tab, click Setup.

    Click Touch input.

    Follow the on-screen directions to identify your screen as a touch screen.

    Tap the screen to see if it responds. If it does not, continue to the next step.

    If the steps above didn't work, proceed with Adjusting the power management settings for your touch screen

    NOTE: Changing this setting might result in increasing power consumption during sleep mode.

    In Windows, search for and open Device Manager.

    Expand the Human Interface Devices list.

    Right-click the HID-compliant touch screen device, and then click Properties.

    On the Power Managment tab, remove the selection from the Allow the computer to turn off this device to save power check box, and then click OK.

    Hope this helps.

    Kind regards,

    Louie

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