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Windows thinks there's no internet, yet I can browse and go online.

Anonymous
2022-01-23T14:52:58+00:00

As the title says, Windows thinks there's no internet on my PC, yet I can browse and go online and do everything with the internet. The only thing I can't do is download anything from the Microsoft store - or anything else Microsoft. I can still browse the store, but if I try downloading anything, it gets stuck because it thinks there's no internet.

This is an issue because it means I can't download apps and games from the store, cannot get any Windows updates, security fixes, and most recently I've just discovered I cannot install the Origin Games Launcher - for which I'm assuming is because Windows thinks there is no internet (Origin too says there is no internet, when there definitely 100% is).

  1. Bottom right internet icon says there is no internet.

  1. Hovering over this icon also says I am not connected.

  1. If I use the LMB on the icon, it in fact says I AM connected.

  1. If I go in to Settings, it says there is no internet, so am unable to install anything.

  1. The Network & Internet section also says there is no internet.

  1. If I press 'Troubleshoot' is suggests resetting my network. I have done this at least 3 to 4 times since this problem began, and it did not work.

This problem began like 2 years ago. I don't know what I was doing at the time or why this has happened. I've learned to live with it but it's become more of an inconvenience. I've looked online for many solutions and have found none that worked. I truly do believe I've tried everything except for calling someone to come into my home to take a look in to it.

Please someone help me so I don't have to do that.

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2022-01-23T15:25:38+00:00

    Good Day Ryanhayw,

    My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

    Here's the steps you can try.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Network Adapters

    -Look for the Wireless driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    Reset Network Settings

    Open Settings.

    Click on Network & Internet.

    Click on Status.

    Under the "Change your network settings" section, click the Network reset option.

    Click the Reset now button.

    Click the Yes button.

    Forget the Network

    -Press Windows key + X

    -Click Settings

    -Click Network and Internet

    -Click WIFI then Manage Known Network

    -Click your WIFI name and hit Forget.

    -Click Start, type CMD and run as administrator

    -Copy and paste each of the commands below and hit enter.

    netsh int ip reset

    netsh advfirewall reset

    netsh winsock reset

    ipconfig /flushdns

    ipconfig /release

    ipconfig /renew

    Once you entered all those commands restart your computer and observe the connection.

    If issue persist, let's download the updated driver

    What is the exact model of your computer?

    To check the system model proceed with these steps.

    -Press Windows key + R

    -Type msinfo32 and hit enter.

    -Look for the System Model and manufacturer post it here.

    If you are using a custom built pc look for Baseboard version and Baseboard product and post it here.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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