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Can't install FI-6130Z scanner with windows 11 pro

Anonymous
2022-01-26T03:35:29+00:00

I am having issues trying to install my fujitsu 6130Z scanner. I plug in the usb and search and it does not find it. When I try to add manually it does not have my model listed.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-01-26T04:13:49+00:00

    Hi Diane. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

    The drivers for that scanner are here, I would try the latest:

    https://www.fujitsu.com/global/support/products...

    I would Clean Install the scanner which always works, lasts longer and actually saves time. Windows still needs the full feature software to properly run all the features of a printer/scanner, just a driver and/or the new apps are not mature enough to be fully reliable. Follow these steps:

    1. Power up the scanner, if wired unplug it's USB cable from PC.
    2. Go to Settings>Apps>Apps and Features to find and Uninstall any scannner software.
    3. Now type Control Panel in Start Search, open CP, choose Icon View. In Control Panel open Devices and Printers, right click printer to delete any scanner or fax of the same name. Restart PC.
    4. Go to the scanner model’s Support Downloads webpage above to download and install the latest full software package. Now is also the time to check for any newer firmware to install which matters a lot.
    5. Extract software, right click Setup file to Run as Administrator. Follow the setup screens closely as you install the software. For USB it should prompt when to plug in the printer.

    Once it's installed and you've run a test print, then scanned it to see that it opens on the desktop, open the oftware and go into its Settings to set the scan-to file location you prefer, also the email app you want opened for Scan to Email, if applicable.

    I hope this helps. Feel free to ask back any questions and let us know how it goes. If you will wait to rate my post until we are done, I will keep working with you until it's resolved.

    ______________________________________________

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