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my samsung level u headset will stop outputting sounds when i activate its mic on windows 10.how can i hear sounds while activating mic

Anonymous
2022-01-11T10:34:38+00:00

So basically this problem only happened when i set my samsung level u bluetooth headset

headset as both the default input and output device and when i opened my game and activated my mic, all sound stops but the mic works.So ,anyway is there anyways to have my samsung level u producing sound with its mic activate.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-01-12T12:22:22+00:00

    I see, this is certainly related to your headset.

    I'm glad you got it resolved.

    Regards,

    Claudeir

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  2. Anonymous
    2022-01-12T03:09:32+00:00

    i managed to fix it. turns out i just have to switch from samsung level u stereo to the samsung levelu ag audio.though the audio quality is not as good as the stereo one but it will work.

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  3. Anonymous
    2022-01-11T14:29:54+00:00

    Okay, I hope they fix it.

    Regards,

    Claudeir

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  4. Anonymous
    2022-01-11T14:28:06+00:00

    Thank you claudier i have tried them but so far it doesnt seem to work but when on call with zoom i can hear the meeting and i also can use the mic without stopping the output of the headset but all the other systems are muted. so far the only way i manage to use the mic without muting the headset is to use the built in speaker of my pc. I might need to retry them tomorrow and i will update if your troubleshooting tips work. Thanks for replying so fast

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  5. Anonymous
    2022-01-11T13:37:55+00:00

    -Hi, my name is Claudeir, I'm happy to help you!

    Let's do a few steps, test if it resolved after each one:

    -If your headset is already set as the input and output device, test using the Voice Recorder app, from Windows itself, see if the Microphone can record while you are listening to music, for example.

    If it works correctly with the voice recorder, the problem is certainly related to your game.

    -Right click on the sound icon in the taskbar > Sounds > in the Communication tab, select 'Do nothing' > apply.

    -Let Windows reinstall all generic sound drivers:

    Windows +X, Device Manager, under Sound Controllers, right click on all drivers, Uninstall. Under Audio Inputs and Outputs, right click on all Drivers, Uninstall. Restart the PC.

    • Solve problems with bluetooth:

    With the device connected, let's try troubleshooting:

    Windows+i>Update & Security>Troubleshooting>Additional Troubleshooting>Bluetooth>Run Solution.

    See if it solves the problem.

    If necessary, let's reinstall the bluetooth drivers:

    Windows+X > device manager > bluetooth, right click on all drivers, Uninstall. Restart the PC.

    -Feel free to leave your opinion, marking as answered if the answer helped, or leaving more details so that we can continue the service, this is very important to us.

    Graciously,

    Claudeir

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