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Intel Dynamic Tuning overheat SEN1_HOT - DELL G5 15 5590

Anonymous
2021-12-30T20:55:00+00:00

I have recently encountered a problem I never encountered before. Essentially, my computer started to overheat and shutdown under load due to Intel Dynamic Tuning: SEN1_HOT = 368 K event. I am confident that it is neither CPU (Official Intel Extreme Tuning Utility showed me around 80 degrees under load), nor GPU (MSI afterburner gave me around 70 degrees).

I have no idea what SEN1_HOT code means, first part specifically. I think that SEN1 means "Sensor 1", but I still have no clue where it is located. I have found similar reports while googling and encountered NVME_HOT, WRLS_HOT and TCPU_HOT, which are self-explanatory.

I have changed thermal paste on CPU and GPU, which lowered the temperatures to abovementioned 80 degrees on CPU, however, it should be fine running at 100 as far as I know.

I believe this has something to do with latest Windows/BIOS updates. So far I have reverted to earlier BIOS version, but the problem remains.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2022-01-22T10:08:55+00:00

    Hello!

    I am sorry it took me so long to reply, but only now I have managed to gather information which, in my opinion, supports that it is a software issue in the first place.

    I have run two tests, during which my processor temps gone up to 87 degrees - way below the critical temperature, even if quite high. The difference between them was that for one test I have used the "Balanced" power plan and everything was fine. Second time, I have used "High Performance" power plan, and the computer shut down with the abovementioned error. I have used SpeedFan and Intel XTU for monitoring temperature, and everything was, once again, similar.

    I see that this is a common occurrence with Intel Dynamic Tuning, so far that many people resolve to remove it completely - and I must say, I am thinking of it as well. However, I would prefer to see if there are other option other than removing a protection feature.

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  2. Anonymous
    2021-12-31T03:43:54+00:00

    Hi ，PavelKaz

    Welcome to Microsoft Community.

    First of all, according to your description, this seems to have nothing to do with Windows, because this is a problem from Dell hardware. The device is overheated, and the computer often shuts down because of overheating. It is usually because the motherboard Bios has an automatic power-off protection function, which means that , When the computer is overloaded or encounters other conditions that damage the CPU or the system, this information will be fed back to the motherboard chip and reacted in time.

    Since Bios has set up this protection function, in order to protect the CPU from damage, the system will automatically power off.

    From the above situation, and you have added heat dissipation in the CPU and GPU.

    If you still can't get a good alleviation, because you described this situation after updating the system and Bios, you can recommend that you temporarily remove the update.

    And you can try to update the manufacturer’s latest driver to see if there is a problem.

    Please download / install latest Chipset driver from your Dell Product Support page.

    Drivers & Downloads | Dell US

    How to Automatically Download and Install Drivers on a Dell Computer | Dell US

    (Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. )

    Hopefully this will help resolve the overheating problem.

    Personal suggestions The suggestions provided by the manufacturer shall prevail.

    Best Regards,

    Hinata

    Microsoft Community Support Specialist

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