Share via

Computer screen shifting glitch

Anonymous
2022-01-01T16:10:58+00:00

I know this is an hp computer but recently my screen has been shifting in this weird way. I've tried looking for new drivers but all of them are up-to-date. It keeps glitching like this with intervals of a few seconds. Recently though, Ive also had problems such as having black areas in my pc and purple lines in my computer so I'd think it's a driver issue of some sort. Since I'm a kid and I don't really understand how laptops work can anyone please help me? This computer is fairly new and I don't want to buy a new one. Thanks!

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

5 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-01-02T05:55:34+00:00

    Hello ,

    Welcome to Microsoft Community.

    I understand that you are experiencing a screen shake issue.

    This kind of problem is generally because your screen refresh rate is set incorrectly. You can fix it by changing the screen refresh rate.

    You can choose the highest option in Settings-Display-Advanced Display Settings-Refresh Rate

    Then restart to see if there is a jitter problem

    If the problem persists, find the corresponding settings in the intel graphics command center (your graphics card driver), for example:

    Image

    At the same time, your other problem is that there are black areas and lines on the screen. This may be your screen is damaged, you can try to send the screenshot to other devices to see if there are lines.

    Hope it helps! If any update, welcome to share with us.

    Kirk | Microsoft Community Support Specialist

    * Beware of scammers posting fake support numbers here.

    * Kindly Mark and Vote this reply if it helps, as it will be beneficial to more community members reading here.

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2022-01-04T03:58:31+00:00

    Sorry for the message again, but the same problem arose this morning and I tried doing the same process that I did + the intel graphics one, but the flickering still happens on my pc. The Black areas + purple lines were fixed, though. Is there some internal issue with my graphics card, or another separate issue? Again, sorry for the message again.

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2022-01-04T01:07:20+00:00

    I am glad that your problem has been solved.

    May wealth be like rubbish, so you can pick it up anywhere; wish happiness like a fly, always around you; and wish good luck like a mine that you can step on every step of the way. wish you happy everyday!

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2022-01-04T00:01:48+00:00

    Thank you so much for the reply! This screen flickering issue finally stopped after fixing the screen refresh rate, and then restarting my pc. The bug has always been a big inconvenience so I'm really glad it's fixed now. Thanks!

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2022-01-05T05:39:47+00:00

    Hello, I'm sorry to hear that the problem happened again.

    I think you may need to go to the official to check your graphics card and screen problems.

    Screen jitter is generally a problem with the graphics card driver, but if your graphics card driver is ok, it may be a problem with your graphics hardware. At the same time, the lines and black areas on your screen may be damage to the screen hardware.

    Keep us posted.

    Kirk | Microsoft Community Support Specialist

    * Beware of scammers posting fake support numbers here.

    * Kindly Mark and Vote this answer if it helps as it will be beneficial to more community members reading here.

    0 comments