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d3derr_notavailable on Windows 11

Anonymous
2022-01-28T15:47:39+00:00

Hello

I recently updated my windows 10 to 11 , after that I installed Resident Evil 6 steam version but when I open game I will get a wierd error!

this is the error:

When I set up to run as admin this is the error that I get:

I tried everything , updated my directx (even installed v9) , my graphic card driver is updated , windows is updated

I even tried to set the compatibility mode on windows 7/8 but didn't work

can someone help me please?

Windows for home | Windows 11 | Gaming

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  1. Anonymous
    2022-01-30T06:02:20+00:00

    No man you tried but this problem wasn't something normal , thanks for your time and help mate <3

    I could find a fix tho , I backed it up and then restored the game on my ssd drive where my windows is installed and it worked.

    This is the weirdest fix I've ever seen but it worked xD

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  2. Anonymous
    2022-01-29T13:10:35+00:00

    nope still same error -_-

    I really can't understand why is this happening , it's only for this game

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  3. Anonymous
    2022-01-29T12:35:53+00:00

    Hi,

    Sorry if it's not helpful.

    I will suggest that you clean uninstall the currently installed graphics card driver using DDU(https://www.guru3d.com/files-tags/download-ddu....) then install an older version of the driver from the PC/Graphics card manufacturer.

    I hope this helps. Feel free to ask back any questions and keep me posted.

    Disclaimer: There are links to non-Microsoft websites.

    The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  4. Anonymous
    2022-01-28T16:46:07+00:00

    nope , tried both and still have the same issue

    troubleshooter added compatibility mode and I got the second error

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  5. Anonymous
    2022-01-28T16:40:48+00:00

    Hi AlirezaBehnamnik,

    I'm Paul and I'm here to help you with your concern.

    Please try the solutions below.

    1. Try to install DirectX End-User.

    https://www.microsoft.com/en-pk/download/detail...

    1. Run the compatibility troubleshooter.

    Right-click the launcher > click Propeties > click Compatibility tab > click Run Compatibility troubleshooter.

    I hope this helps. Feel free to ask back any questions and keep me posted.

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