Share via

Windows 11 upgrade not available on my PC

Anonymous
2022-01-14T02:44:45+00:00

I have an i5-4690 CPU @ 3.50GHz running Win 10. My son is running an I7-4690K. We both meet all the other criteria required for Win 11.

Why is this specific processor not compatible with Win 11?

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

6 answers

Sort by: Most helpful
  1. Anonymous
    2022-01-14T20:08:14+00:00

    Really?? Thanks for your oh so helpful response! See the one from Brianna below. Maybe try following her example for answering questions.

    10+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-01-14T19:43:04+00:00

    Hi,

    Intel i3/i5/i7/i9-8xxx+ are officially supported with a couple of 7xxx CPUs supported. Your devices have CPUs that are 4xxx and therefore do not meet the minimum threshold for Windows 11. As stated above you can unofficially upgrade to Windows 11 but risk not receiving any updates, including vital security patches, as well as having a degraded experience overall. As aforementioned, Microsoft has committed to supporting Windows 10 until October 14th, 2025 so there is no rush to upgrade if your current device does not meet the minimum specifications.

    Whilst lots of devices, which would otherwise be officially supported for Windows 11, miss out due to sporting older hardware, Microsoft has done it this way to push the technology industry forward and make Windows more advanced and secure into the future. I would not recommend upgrading to Windows 11 unofficially and instead either purchase a new device which meets the criteria for Windows 11 or stick with Windows 10 on your current device until, but no later than, October 14th 2025.

    Sorry to disappoint.

    I hope this helps resolve your problem(s).

    • Brianna
    10+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-01-14T06:40:25+00:00

    Thanks for the response BUT why don't they qualify? They meet the criteria for processors.

    These are the specs on the MS Win 11 upgrade page.

    ===========================

    Processor 1 gigahertz (GHz) or faster with 2 or more cores on a compatible 64-bit processor or System on a Chip (SoC).

    Plus additionally from the Windows 11 Minimum Hardware Requirements.PDF

    3.5

    Processor Devices that run Windows 11 require a 1 GHz or faster processor that meets the following requirements. • Supports 2 Processor Cores • Compatible with the x64 or ARM64 instruction set • Supports PF_ARM_V81_ATOMIC_INSTRUCTIONS_AVAILABLE instruction set (for ARM64 processor) • Supports PAE, NX and SSE4.1 • Supports CMPXCHG16b, LAHF/SAHF, and PrefetchW • Meets the supported processor generation list

    ===========================

    Both these processors meet those requirements.

    The qualifying CPUs list even include lower end chips like the Intel Pentium N6415 @ 1.20GHz. It doesn't make sense.

    It seems that all I require is to add a TPM module to my systems and they should run fine.

    Is someone (MS/Intel/AMD/Big computer companies) trying to force consumers to buy new PCs?

    Can someone please explain?? I have a technical background so please provide details if that is required.

    10+ people found this answer helpful.
    0 comments No comments
  4. Kapil Arya 37,686 Reputation points Volunteer Moderator
    2022-01-14T04:36:52+00:00

    Hello,

    Unfortunately, these processors are not compatible for Windows 11, according to Microsoft.

    Please check with official Windows 11 list of supported processors:

    https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

    You can drop a feedback to Microsoft about this, using Feedback hub app.

    Regards.

    2 people found this answer helpful.
    0 comments No comments
  5. Sumit D - IA 166.8K Reputation points Independent Advisor
    2022-01-14T03:17:40+00:00

    Hi Kelly,

    I am Sumit here to assist you with this question.

    Anything below 8th generation is unsupported, except 3 7th gen processors.

    The processors not on the list did not have some specific security requirements notably VBS built-in, hence they were not included. There would be no more additions to the list.

    Also check:

    https://www.youtube.com/watch?v=j6VqSImsZxU

    Additionally:

    1. Windows 10 is supported until 2025.
    2. As long as security requirements are met except the processor, you can install Windows 11, offline if you understand the risks including no updates. See:

    https://support.microsoft.com/en-us/windows/ins...

    2 people found this answer helpful.
    0 comments No comments