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I found an unknown device in device manager, and I think that it's related to one of my previous questions

Anonymous
2022-01-26T21:34:21+00:00

I had a problem which was caused by me deleting the USB 3 Root Hub and eXtensible Host Controller, expecting them to be reinstalled automatically, which they were not.

A day later, I found two unknown devices in device manager, and i deleted them both.

About two days after that, I found one more unknown device, and its description is "ROOT\USBFUNCTIONCONTROLLER\0000"

Does anyone know which drive this is?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-01-27T01:02:28+00:00

    In device manager go to view --> show hidden devices and look if the USB Driver appears and try updating it.

    If that fails:

    In device manager go to actions --> add legacy device then choose the USB host or whatever it's called and opt to choose from an available set of drivers and see if somewhere in a section about USB you can find the extensible host controller. If not look for the location where you saved the Intel chipset installer and look for a file that sounds like it could be the right one. If you can't find one extract the exe file of the installer into a folder and look there. If you found one try installing it manually using device manager and adding a legacy device, then choosing from a list and selecting have disk from the menu, from here you can navigate to the file you want.

    If this all fails and no one else finds a fix for you, I suggest doing an in-place upgrade keeping your files and apps using the utility Microsoft provides on the website.

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  1. Anonymous
    2022-01-26T23:13:55+00:00

    I'm not sure. I bought this computer about 2 years ago, and it's been working just fine for me. It was only about 2 weeks ago that I found out that my USB ports weren't always recognized as USB 3, and as a reaction, I deleted the USB drivers to see if they would be repaired after an automatic reinstallation which did not even happen.

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  2. Igor Leyko 110.6K Reputation points Independent Advisor
    2022-01-26T22:49:01+00:00

    Could it be this system was transferred from another hardware?

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  3. Anonymous
    2022-01-26T22:28:04+00:00

    There doesn't seem to be a Hardware ID option in the drop-down menu.

    The PC may have been from another person's office. It was pre-owned.

    The USB 3 eXtensible Host Controller drivers don't seem to be compatible with my Windows 10 Pro, Dell Optiplex 7010. It uses a Sandy Bridge Chipset, I think. One of said drivers on the Intel site says that it is not compatible with my device, and another says that my system does not meet the system requirements.

    I tried downloading an Intel Rapid Storage Technology driver, I think, from the Intel website, and either the driver is not meant for my pc or I installed it improperly, because it caused errors which had to be fixed by using some sort of repair option in the blue screen that popped up after some time.

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  4. Igor Leyko 110.6K Reputation points Independent Advisor
    2022-01-26T22:16:24+00:00

    Hi Clafted,

    My name is Igor, I have 12 Microsoft MVP awards. It's a pleasure for me to help others and I'll do all my best to help you. I'm sorry you have a problems.

    Is there hardware ID in the properties of this device?

    Is this PC brand made ot home assembled?

    Did you try to reinstall chipset drivers from PC/motherboard support site?

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