Hi jrburk , We have noticed that you haven’t replied to our last responses. We would like to know if the issue you have raised to us still on-going. If yes, please reply back so we can continue troubleshooting your concern.For more updates and support, you can also follow our office YouTube channel: https://www.youtube.com/user/MicrosoftWith respect,FatimaM365 Forum Moderator
Windows 11 File History won't work with network drive
I'm using Windows 11 with the latest updates.
I want to use a network drive from a Mac mounted as q: as drive from File History.
I can perfectly access the network drive with the File Explorer and can use any other software to read/write data on it.
When I select it as s drive in file history I get the error "0x80070002 the system cannot find the file specified"
Windows for home | Windows 11 | Files, folders, and storage
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14 answers
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Anonymous
2022-01-07T22:34:09+00:00 -
Anonymous
2022-01-06T14:16:54+00:00 Hi jrburk ,
Good day!
In regards to your concern, below are the steps that could possibly fix the issue.
Fix 1 Reset the Setting
- Go to Control panel
- Locate and click on File History.
- click on the button that says Select drive. Locate and select the drive that you wish to save your backups to.
- At the “Do you want to use this drive for file history” prompt, click on Yes.
- Here, locate and click on the button that says Turn on
Fix 2: Perform clean boot (Make sure to have a back up file )
How to perform a clean boot in Windows (microsoft.com)
Fix 3. You may follow the steps on ho to turn on file history
File History in Windows (microsoft.com)
We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post. Sincerely,FatimaMicrosoft Community
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Anonymous
2022-01-05T17:12:29+00:00 Hello,
I cleared the event viewer entries and then followed the steps you described in your recent updates.
When select network drive Q: I get the error "Could not enable File History. The system cannot find the file specified."
All I see in the Event Viewer is this:
Is it possible to do a screen sharing session with an file history second level support person to figure this out?
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Anonymous
2022-01-04T13:39:14+00:00 Hi jrburk ,
Good day!
In regards to your concern, kindly try the steps below that could possibly fix the issue.
Method 1: Turn on File History
- type File History in Windows Search box, and select the File History to open it.
- Click Turn on button to restart File history to backup your personal files.
- You may go to Start -> Settings -> Update & Security -> Backup -> turn on automatically back up my files in Back up using File History section.
- Now, check if the error solved. How do you check if the file history is working? You could click Advanced settings. Click Open File History event logs to view recent events or errors (Event Viewer) in Event logs section.
- And you will see all specific details about what happened in File History.
Method 2 : Reconnect Your File History Drive
- Connect your hard drive and Choose Select Drive at the left panel in File History.
- Tap the original file history drive or another hard drive, and click Next. If you would like to backup to network drive, click Add network location.
You may consider checking this link for further details or information related to your issue.
Error message 0x8007054F - Microsoft Community
We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post. Sincerely,FatimaMicrosoft Community