Share via

Lenovo g50-80 microphone prob

Anonymous
2022-01-03T19:18:33+00:00

Good Day

please help me with this problem I have on my Lenovo g50-80

I have Windows 10 Home Single Language version 21H1 and this Windows Feature Experience Pack 120.2212.3920.0 on my Lenovo g50-80 laptop

the problem I have is that when I try to connect my Microlab G7 Pro gaming headset to the g50-80 combo jack the mic does not work on any apps

I have tested the mic on a phone on a discord channel and it works perfectly

I have tried any thing the laptop does not pick up the headset as a combo but the laptop have a picture with a headset next to 3.5mm combo jack!!!!

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-01-03T19:53:56+00:00

    Good Day GloomyKitty3732,

    My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

    Here's the steps you can try.

    -Press Windows key + X

    -Go to Settings

    -Click Update and Security

    -Click Troubleshooter then Additional troubleshooter.

    -Look for Speech and run the troubleshooter.

    Once done proceed with these steps.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Sound and Video Game Controller

    -Look for Audio driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    Connect the headset and proceed with these stepes.

    -Go to Control Panel

    -In Control Panel, select Large icons from the View by drop down menu.

    -Select Sound.

    -Select the Recording tab

    -Right click and hit Show Disabled Device

    -Right click the headset mic and click Enable.

    -Right-click it again and select Set as Default Device.

    -Right click headset Microphone and click Properties.

    -Click the Levels tab, then drag the volume slider towards the largest value.

    -Click OK

    -Click Advance Tab

    -Uncheck the box to "Allow application to take exclusive control on this device"

    Turn on Microphone Privacy in each app.

    Select Start > Settings > Privacy > Microphone . In Allow access to the microphone on this device, select Change and make sure Microphone access for this device is turned on.

    Then, allow apps access to your microphone.

    Once you've allowed microphone access to your apps, you can change the settings for each app.

    Restart and check the Microphone.

    If issue perists,proceed with these steps.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Sound and Video Game Controller

    -Look for Audio driver that was installed

    -Right click and Uninstall

    Once uninstalled, go to this link below and download and install the driver.

    https://download.lenovo.com/consumer/mobiles/45...

    Restart once done and check the headset mic.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Was this answer helpful?

    0 comments