Thank you again for your help. I followed all of your instructions. I was able to see the additional options by pressing F10 and then chose F1 on the next screen to select "Launch Recovery Environment". After pressing F1, this is what I observed:
- I got the Windows logo with a "Please wait" message for about 30 seconds.
- The screen went blank for a few seconds.
- A window that looked like the command prompt screen (but blank) appeared for a split second then immediately disappeared
- It returned to the screen pictured below without ever giving me the option of verifying that the C: disk is the boot disk as you suggested.
In other words. it took me in a circle once again.
At this point, would using the command prompt be an option? (I verified that I am able to get to that under Advanced Options) I would need very detailed instructions on what to do there, but I feel like I'm running out of options.
Again, I really appreciate your help on this. Thank You!













