Microsoft-Windows-Kernel-Power

Question

Microsoft-Windows-Kernel-Power

Anonymous

My computer randomly turns off out of no where and restarts. Looking at the event viewer and I see a critical error with the eventID of 41. Help would be appreciated so I can figure out what's causing my system to do this.

		Provider	<br>	---	---	<br><br><br>				[ Name]	Microsoft-Windows-Kernel-Power	<br>	---	---	---	---	---	<br><br><br><br>				[ Guid]	{331c3b3a-2005-44c2-ac5e-77220c37d6b4}	<br>	---	---	---	---	---

				EventID	41	<br>	---	---	---

				Version	8	<br>	---	---	---

				Level	1	<br>	---	---	---

				Task	63	<br>	---	---	---

				Opcode	0	<br>	---	---	---

				Keywords	0x8000400000000002	<br>	---	---	---

			-	TimeCreated	<br>	---	---	<br><br>				[ SystemTime]	2022-01-19T07:06:45.4371608Z	<br>	---	---	---	---	---

				EventRecordID	420	<br>	---	---	---

				Correlation	<br>	---	---

			-	Execution	<br>	---	---	<br><br><br>				[ ProcessID]	4	<br>	---	---	---	---	---	<br><br><br><br>				[ ThreadID]	8	<br>	---	---	---	---	---

				Channel	System	<br>	---	---	---

				Computer	DESKTOP-277DS23	<br>	---	---	---

			-	Security	<br>	---	---	<br><br>				[ UserID]	S-1-5-18	<br>	---	---	---	---	---

-	EventData

		BugcheckCode	313

		BugcheckParameter1	0x93

		BugcheckParameter2	0x0

		BugcheckParameter3	0x0

		BugcheckParameter4	0x0

		SleepInProgress	0

		PowerButtonTimestamp	0

		BootAppStatus	0

		Checkpoint	0

		ConnectedStandbyInProgress	false

		SystemSleepTransitionsToOn	0

		CsEntryScenarioInstanceId	0

		BugcheckInfoFromEFI	true

		CheckpointStatus	0

		CsEntryScenarioInstanceIdV2	0

		LongPowerButtonPressDetected	false

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3 answers

Answer 1

Lester Bernard Reyes 77,890 Independent Advisor

You are always welcome, anytime.

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Answer 2

Anonymous

Thank you for your help. Last thing I wanted to do was a clean boot but if that's what I have to do then I have no other choice. Thanks again.

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Answer 3

Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

This problem actually occurs when there is a problem with your power options, kindly follow the steps below and I hope this helps.

Method 1. Restore default power options

-Press Windows key + R then type:

powercfg -restoredefaultschemes

-Restart PC and check.

Method 2. Run power Troubleshooter

Press Windows key + R then type:

msdt.exe /id PowerDiagnostic

Click OK then follow the prompt to run the power troubleshooter

-Restart the device after

Method 3.

Open Control Panel> Click Hardware and Sound > Click Power Options> then click Choose what the power buttons do > Click Change settings that are currently unavailable> Check Sleep (or uncheck then check it again)

Click Save Changes then restart.

Method 4. Do clean boot:

A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program.

In the search box on the taskbar, type MSConfig and select System Configuration from the results.
On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
On the Startup tab of System Configuration, select Open Task Manager.
Under Startup in Task Manager, for each startup item, select the item and then select Disable.
Close Task Manager.
On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

Troubleshooting reference: https://support.microsoft.com/en-us/topic/how-t...

Let me know how does it go and I hope that helps.

Bernard

Independent Advisor

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