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the AMDRyzenMasterDriver service failed to start due to the following error

Anonymous
2022-01-17T10:17:25+00:00

I found this event error log. Can you help me to fix it?
The description is:

"The AMDRyzenMasterDriver service failed to start due to the following error:

The syntax of the file, directory or volume name is not correct."

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. _AW_ 67,256 Reputation points Volunteer Moderator
    2022-01-17T11:34:36+00:00

    It seems that the usual cause of the problem is that ImagePath is pointing to the wrong file path for the registry key:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\AMDRyzenMasterDriver

    Check the file path for the ImagePath value and change it to the actual file path. (Find the correct path, then hold down the Shift key, right click on the file and Copy as path)

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  2. Anonymous
    2022-01-17T11:11:59+00:00

    Hi _AW_
    Yes, it does every time I turn on or reboot the computer.
    I Updated every AMD driver ( also GPU driver), but the error still remains.

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  3. _AW_ 67,256 Reputation points Volunteer Moderator
    2022-01-18T11:09:54+00:00

    See if the linked post below fixes the problem. Before you delete any registry key, right click on the key and Export it.

    https://community.amd.com/t5/drivers-software/ryzen-master-driver-not-installed-properly/td-p/130195/page/5#:~:text=Go%20to%20%3A%20Regedit,and%20Problem%20Fixed.

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  4. _AW_ 67,256 Reputation points Volunteer Moderator
    2022-01-17T10:52:47+00:00

    Hi FraRos, does this error persist if you restart your computer?

    If so, update your AMD chipset drivers as well as Ryzen Master.

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  5. _AW_ 67,256 Reputation points Volunteer Moderator
    2022-01-17T22:36:38+00:00

    Hi, does the image path have *??* at the beginning, like:

    ??\C:\Program Files\AMD\Performance Profile Client\AMDRyzenMasterDriver.sys ?

    If not, correct the path and you should no longer receive the error.

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