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Headphones sound same on both sides

Anonymous
2022-03-02T18:12:59+00:00

My headphones wont work properly anymore

So I just changed from some super old Apple Earpods to newer ones for my desktop and as soon as I try them I notice that they sound exactly same on both sides. I didn’t touch any settings, and in fact if I put back on my old ones they work normally in terms of left and right audio. I tried updating drivers, resetting all the possible settings etc, and now I dont know what to do. The audio balance is super weird too, as its by default at 20-100 when it should be 100-100. (left and right) They sound equal though. But when I change them to 100-100 I get this distorted sound in the background in both ears. I tried the earphones on a different device and they worked flawlessly.

Any help would be appreciated.

Audio setup:

Apple Earpods

Uphoria UM2 (I dont use any drivers on this because they messed up all my audio even after uninstalling them)

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-03-02T19:37:02+00:00

    Good Day Sisusund,

    I appreciate your time getting back to this thread, please proceed with the steps below.

    -Press Windows key + X

    -Go to Settings

    -Click Update and Security

    -Click Troubleshooter then Additional troubleshooter.

    -Look for Playing Audio and run the troubleshooter.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Sound and Video Game Controllers

    -Look for Audio driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    Connect the headphone and proceed with these steps.

    -Go to Control Panel

    -In Control Panel, select Large icons from the View by drop down menu.

    -Select Sound.

    -Select the Playback tab

    -Right click the headphone t and click Enable.

    -Right-click it again and select Set as Default Device.

    -Right click headphone and click Properties.

    -Click the Levels tab, then drag the volume slider towards the largest value.

    -Click on Advance Tab

    -Uncheck the box to "Allow Application to take exclusive controls on this device"

    -Click OK.

    Restart your computer and test the audio.

    If issue persist, proceed with these steps.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Sound and Video Game Controllers

    -Look for Audio driver that was installed

    -Right click and Uninstall

    Once uninstalled go to this link and download and install the driver.

    https://dlcdnets.asus.com/pub/ASUS/misc/audio/R...

    Once downloaded and installed restart your computer and test the headphone .

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  1. Anonymous
    2022-03-02T19:31:31+00:00

    Hi

    I'm connected via 3.5mm to that audio interface which then goes back to my desktop with a USB-cable. I wasn't able to obtain a system modelname as I'm using a custom PC, though here's a screenshot of what I have found.

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  2. Anonymous
    2022-03-02T18:46:51+00:00

    Good Day Sisusund,

    My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

    How did you connect the new headphone is it via Bluetooth, USB or 3.5 mm jack?

    What is the exact model of your computer?

    To check the system model proceed with these steps.

    -Press Windows key + R

    -Type msinfo32 and hit enter.

    -Look for the System Model and Manufacturer and post it here.

    I'll look forward for your response so that I can provide an accurate recommendation.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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