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MX Keys Mini keyboard does not work.

Anonymous
2022-02-25T02:20:54+00:00

Hi,

Tried for hours talking with Logitech support to get my new MX Keys Mini keyboard to work. The keyboard keys do not work. The logi mouse works great. Just don't understand Bluetooth versus wireless. Directions below don't make sense because you cannot get the computer to open because you cannot type in login key.

Please help.

Thanks,

Joe

  1. Make sure the keyboard is turned on.
    The LED on the Easy-Switch button should rapidly blink. If not, perform a long press for three seconds.
    MX_Keys Features
  2. Connect your device via Bluetooth:
    • Open the Bluetooth settings on your computer to complete the pairing.
    • Click here for more details on how to do this on your computer. If you experience issues with Bluetooth, click here for Bluetooth troubleshooting.
  3. Install Logitech Options Software.
    Download Logitech Options to use all the possibilities this keyboard has to offer. To download and learn more, go to logitech.com/options. Category below doesn't cover keyboards.
Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-03-25T17:24:12+00:00

    The problem is we can't even use the keyboard to log in to get to the Bluetooth settings!

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  1. Anonymous
    2022-02-25T05:30:28+00:00

    Hello Jdelaney77,

    I am Jaspreet Singh.

    The keyboard can connect in two ways to the system.

    One is via Bluetooth like other Bluetooth enabled devices like headset etc

    It via the bolt receiver (wireless)

    ** one thing that Logitech doesn’t specify if that the receiver you used to connect logi mouse won’t work for mxkeys mini. The keyboard uses bolt receiver ( not provided in the box and needs to be bought separately) while the mouse uses unifying receiver.

    The only option is Bluetooth. Turn on keyboard for this ( make sure the battery for the keyboard is charged) then ensure that the lights on the easy switch key as in the guide are blinking rapidly if not press and hold the key until the lights start blinking.

    Then open Bluetooth menu in your computer and click on add a device. Then again on add a Bluetooth device. Let it find the keyboard and click on the keyboard in the menu. Follow the steps further

    4 people found this answer helpful.
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  2. Anonymous
    2022-03-25T18:41:01+00:00

    Thanks!

    1 person found this answer helpful.
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